web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Outlook and Dynamics 365
Service | Customer Service, Contact Center, Fie...
Unanswered

Outlook and Dynamics 365

(0) ShareShare
ReportReport
Posted on by Abigail 552

I need to use Microsoft Office 365 online OUTLOOK with Microsoft Dynamics CRM Online.

but I am unable to find anything related to this.

Where should I start?

I have the same question (0)
  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at

    Hi partner,

    You could use Dynamics 365 app for outlook.

    https://docs.microsoft.com/en-us/dynamics365/outlook-app/overview

    https://docs.microsoft.com/en-us/dynamics365/outlook-app/dynamics-365-app-outlook-user-s-guide

    Regards,

    Leo

  • Community member Profile Picture
    Community member on at

    You need to use this and it will work fine.

    https://technet.microsoft.com/library/dn946901.aspx

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Congratulations to the January Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Service | Customer Service, Contact Center, Field Service, Guides

#1
Tom_Gioielli Profile Picture

Tom_Gioielli 22 Super User 2026 Season 1

#1
Suriyanarayanan V Profile Picture

Suriyanarayanan V 22

#3
Encore Business Solutions Profile Picture

Encore Business Sol... 14

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans