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Dynamics 365 Community / Forums / Service | Customer Service, Contact Center, Fie... / Outlook and Dynamics 365
Service | Customer Service, Contact Center, Fie...
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Outlook and Dynamics 365

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Posted on by Abigail 552

I need to use Microsoft Office 365 online OUTLOOK with Microsoft Dynamics CRM Online.

but I am unable to find anything related to this.

Where should I start?

  • LeoAlt Profile Picture
    LeoAlt 16,341 Moderator on at

    Hi partner,

    You could use Dynamics 365 app for outlook.

    https://docs.microsoft.com/en-us/dynamics365/outlook-app/overview

    https://docs.microsoft.com/en-us/dynamics365/outlook-app/dynamics-365-app-outlook-user-s-guide

    Regards,

    Leo

  • CU-18031952-8 Profile Picture
    CU-18031952-8 on at

    You need to use this and it will work fine.

    https://technet.microsoft.com/library/dn946901.aspx

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