Summary account in customer posting profile is disabled

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Posted on by DNC

Hello to the Community,

right now I want to setup the Customer posting profile in the Accounts receivable module. As you can see in the screenshot below, I have created one posting profile with a Description. Then, I choose "Group" for Account code. The Account / Group number have been derived from the Customer groups. Unfortunately, I cannot choose the Summary Account because that field is disabled.

Why is that the case? Can anyone help me please? I could not find the corresponding parameter to change that.

Best regards
DNC

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Alireza Eshaghzadeh 14,839 Super User 2026 Season 1 on at

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Hi DNC,

Do have access to "Summary account" via account code "Table" and "All"?

Is it a new company that your are working with? if yes, please check the ledger setup.

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Ramit Paul 22,799 Most Valuable Professional on at

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Hi,

This is because the ledger setup is not done properly, check account structure is activated, check CoA is setup.

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saurabh bharti 15,039 Moderator on at

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Check ledger setup suggested by others, also check if posting definition is enabled and defined in GL parameters and setup .

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DNC on at

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Ledger setup was not properly configured. Now it works and I can choose a summary account in the customer posting profile.

Thanks to everyone for the help.

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