Summary account in customer posting profile is disabled

(0) Share

Report

Posted on by DNC

Hello to the Community,

right now I want to setup the Customer posting profile in the Accounts receivable module. As you can see in the screenshot below, I have created one posting profile with a Description. Then, I choose "Group" for Account code. The Account / Group number have been derived from the Customer groups. Unfortunately, I cannot choose the Summary Account because that field is disabled.

Why is that the case? Can anyone help me please? I could not find the corresponding parameter to change that.

Best regards
DNC

I have the same question (0)

All responses (4)

Answers (3)

Verified answer

Alireza Eshaghzadeh 14,839 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!

Hi DNC,

Do have access to "Summary account" via account code "Table" and "All"?

Is it a new company that your are working with? if yes, please check the ledger setup.

Was this reply helpful? Yes No
Verified answer

Ramit Paul 22,803 Most Valuable Professional on at

Like (1)

Report
Copy link

Link copied!

Hi,

This is because the ledger setup is not done properly, check account structure is activated, check CoA is setup.

Was this reply helpful? Yes No
Verified answer

saurabh bharti 15,039 Moderator on at

Like (0)

Report
Copy link

Link copied!

Check ledger setup suggested by others, also check if posting definition is enabled and defined in GL parameters and setup .

Was this reply helpful? Yes No
DNC on at

Like (0)

Report
Copy link

Link copied!

Ledger setup was not properly configured. Now it works and I can choose a summary account in the customer posting profile.

Thanks to everyone for the help.

Was this reply helpful? Yes No