Customer experience | Sales, Customer Insights,...

Power Automate Connector

(0) Share

Report

Posted on by Community Member

Hi there,

We have set up some Power Automate flows to 'transport' data from Customer Insights and write it back to the Dynamics CRM environment we are connecting to.

How this works is we get items from a segment in Customer Insights and then perform some checks before getting a CRM record and then updating it.

It works but upon closer investigation it seems we are hitting a 100 row limit when getting the items from the segment in CI.

To overcome this, we have tried a paging loop to get 100 records at a time but this doesn't work.

Can anyone please offer some guidance here on whether there is a bug and what we could do to overcome it?

Much appreciated!

Kind regards,

Halen

I have the same question (0)

All responses (3)

Answers (0)

Suggested answer

protc on at

Like (2)

Report

RE: Power Automate Connector

Hi Halen,

Thank you for your query.

There is a Throttling limit of 100 API calls per 60 Secs for Customer Insight connector on Power Automate and I believe you are hitting that limit for the 100 rows.

docs.microsoft.com/.../

You can consider the nested flow approach to have a workaround for this limitation,

flow.microsoft.com/.../

docs.microsoft.com/.../call-child-flows

Was this reply helpful? Yes No
Jimsmiths 20 on at

Like (0)

Report

RE: Power Automate Connector

[quote user="Protim Choudhary"]
Hi Halen,

Thank you for your query.

There is a Throttling limit of 100 API calls per 60 Secs for Customer Insight connector on Power Automate and I believe you are hitting that limit for the 100 rows.

docs.microsoft.com/.../

You can consider the nested flow approach to have a workaround for this limitation,

flow.microsoft.com/.../

docs.microsoft.com/.../call-child-flows
[/quote]
Automatic Power Inc provides power generation equipment. The Company manufactures lanterns, rotating beacons, radar equipment, fog signals, enclosures, .. can i use same thing at my lil peep store?

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

RE: Power Automate Connector

Hi Protim,

Thanks for getting back to me.

We investigated the issue further and it didn't seem to be a throttling limit rather a pagination issue in the flow itself.

So we were not effectively iterating through the entity once we got the items from CI.

Kind regards,

Halen

Was this reply helpful? Yes No