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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / getting "Unexpect...
Microsoft Dynamics CRM (Archived)

getting "Unexpected Error" anytime in CRM

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Posted on by Tin 1,562

Hi All,
I am facing a strange issue in CRM,while working with CRM "Unexpected Error" will come anytime.Once I refresh everything is working fine.It happens to any entity, any user login and has just a generic error detail.Can anyone suggest me to fix.

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  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    Hi Tin,

    You could enable tracing for dynamics CRM on-premise or install diagnostics tool for knowing the reason behind these unexpected errors.

    See the links below.

    support.microsoft.com/.../how-to-enable-tracing-in-microsoft-dynamics-crm

    crmdiagtool2011.codeplex.com

  • Tin Profile Picture
    Tin 1,562 on at

    Thanks Nithya,

    I was go through in event log and getting this details cloud you please check once.

    Event code: 3005

    Event message: An unhandled exception has occurred.

    Event time: 2/8/2017 4:07:16 PM

    Event time (UTC): 2/8/2017 9:07:16 PM

    Event ID: 3edb9813db5c4ad596553a5442d10508

    Event sequence: 8322

    Event occurrence: 5317

    Event detail code: 0

    Application information:

       Application domain: /LM/W3SVC/1/ROOT-17-131310484348477087

       Trust level: Full

       Application Virtual Path: /

       Application Path: c:\Program Files\Microsoft CRM\CRMWeb\

       Machine name: CMP-STG-CRM03

    Process information:

       Process ID: 4384

       Process name: w3wp.exe

       Account name: CMPCRMINSTALLER-STG

    Exception information:

       Exception type: UriFormatException

       Exception message: Invalid URI: The hostname could not be parsed.

      at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)

      at System.Web.Util.UriUtil.BuildUriImpl(String scheme, String serverName, String port, String path, String queryString, Boolean useLegacyRequestUrlGeneration)

      at System.Web.HttpRequest.BuildUrl(Func`1 pathAccessor)

      at Microsoft.Crm.MapOrgEngine.GetOrganizationForClaims(Object sender)

      at Microsoft.Crm.MapOrgEngine.Execute(Object sender, EventArgs e)

      at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

      at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Request information:

       Request URL: https://:443/default.aspx

       Request path: /default.aspx

       User host address: 18.175.16.253

       User:  

       Is authenticated: False

       Authentication Type:  

       Thread account name: CMPCRMINSTALLER-STG

    Thread information:

       Thread ID: 34

       Thread account name: CMPCRMINSTALLER-STG

       Is impersonating: True

       Stack trace:    at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)

      at System.Web.Util.UriUtil.BuildUriImpl(String scheme, String serverName, String port, String path, String queryString, Boolean useLegacyRequestUrlGeneration)

      at System.Web.HttpRequest.BuildUrl(Func`1 pathAccessor)

      at Microsoft.Crm.MapOrgEngine.GetOrganizationForClaims(Object sender)

      at Microsoft.Crm.MapOrgEngine.Execute(Object sender, EventArgs e)

      at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()

      at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Custom event details:

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    Hi Tin,

    See: www.jprog.com/.../Receiving-error-Invalid-URI-The-hostname-could-not-be-parsed.ashx

           microsoft.public.crm.developer.narkive.com/.../adding-web-reference-invalid-uri-the-hostname-could-not-be-parse

  • Tin Profile Picture
    Tin 1,562 on at

    Hi Nithya,

    I am getting same error, as mentioned in above link .

    Could you please share me the way to resolve issues.

    <TraceRecord xmlns="schemas.microsoft.com/.../TraceRecord&quot; Severity="Error"><TraceIdentifier>msdn.microsoft.com/.../System.ServiceModel.Diagnostics.ThrowingException.aspx&lt;/TraceIdentifier><Description>Throwing an exception.</Description><AppDomain>/LM/W3SVC/1/ROOT-5-131311528043141148</AppDomain><Exception><ExceptionType>System.ServiceModel.EndpointNotFoundException, System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType><Message>There was no endpoint listening at net.tcp://crm-stg-crm05/CrmSandboxHost that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.</Message><StackTrace>   at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder, IConnection connection, Uri via, String contentType, TimeoutHelper&amp; timeoutHelper)

      at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper&amp; timeoutHelper)

      at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper&amp; timeoutHelper)

      at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan timeout)

      at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan timeout)

      at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)

      at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)

      at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)

      at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)

      at System.ServiceModel.Channels.ServiceChannelProxy.ExecuteMessage(Object target, IMethodCallMessage methodCall)

      at System.ServiceModel.Channels.ServiceChannelProxy.InvokeChannel(IMethodCallMessage methodCall)

      at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

      at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&amp; msgData, Int32 type)

      at System.ServiceModel.ICommunicationObject.Open()

      at Microsoft.Crm.Sandbox.SandboxClientBase`1.Open()

      at Microsoft.Crm.Sandbox.SandboxClientBase`1.get_Proxy()

      at Microsoft.Crm.Sandbox.SandboxHostManager.PingSingleClient(SandboxClient pingClient, SandboxHostInfo info)

      at Microsoft.Crm.Sandbox.SandboxHostManager.PingHostsInternal(Object stateObject)

      at Microsoft.Crm.Sandbox.SandboxHostManager.PingHosts(Object stateObject)

      at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

      at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

      at System.Threading.TimerQueueTimer.CallCallback()

      at System.Threading.TimerQueueTimer.Fire()

      at System.Threading.TimerQueue.FireNextTimers()

    </StackTrace><ExceptionString>System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at net.tcp://ati-stg-crm05/CrmSandboxHost that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.</ExceptionString></Exception></TraceRecord>

  • Suggested answer
    Nithya Gopinath Profile Picture
    Nithya Gopinath 17,078 on at

    Hi Tin,

    See the links below.

    stackoverflow.com/.../getting-error-on-crm-2011-plugin-invalid-uri-the-hostname-could-not-be-parsed

    community.dynamics.com/.../146244

  • Tin Profile Picture
    Tin 1,562 on at

    Thanks Nithya, but i am not using any plugin here.
    I am getting error by below steps:
    Settings -> Customization -> Download Web Service endpoint WSDL Files. Click on the "Main data Web Service" icon and you are redirected to error page.

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