Small and medium business | Business Central, N...

Error - Sales Line Disc. Account must have a value in General Posting Setup:

Like (0) Share

Report

Posted on 15 Nov 2023 22:04:53 by Community member

When I cancel a Sales credit Memo from Posted Sales Credit Memo. I get the following error.

/Sales Line Disc. Account must have a value in General Posting Setup: Gen. Bus. Posting Group=LOCAL, Gen. Prod. Posting Group=CONSERV. It cannot be zero or empty./

The credit memo does not have any line discount.

The credit memo was created by cancelling an invoice. and the original invoice against which the credit memo was created also does not have sales line discount.

I can continue by populating the line discount account in general posting setup.

May be this is something that Microsoft needs to fix.

Categories:

Dynamics 365 Business Central

All responses (2)

Answers (0)

Suggested answer

KasparsSemjonovs 4,168 Super User 2025 Season 1 on 16 Nov 2023 at 07:25:31

Like (0)

Report

Error - Sales Line Disc. Account must have a value in General Posting Setup:

You can populate the account no in the setup, and then do the Posting Preview on the Credit Memo and check if any amounts are actually posted to the account.
If Yes- examine more detailed the Credit Memo lines (also with page Inspection to see all table fields (Ctrl+Alt+F1))

If no amount is posted to this account - then could be something of a bug or version issue or some modification/extension/add-on that causes this. Would need to ask Your partner to examine that from the Code perspective.
Suggested answer

Inge M. Bruvik 1,005 Moderator on 15 Nov 2023 at 22:29:57

Like (0)

Report

Error - Sales Line Disc. Account must have a value in General Posting Setup:

You should be aware that if you use a different price in a sales document then what is defined by the item or a price list Business Central will in some cases consider that to be a discount depending on how the sales document is entered.

So maybe that is the situation in your case.

If you look at the lines details CTRL+ALT+F1 then you can check if any of the discount fields got a value.