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Customer experience | Sales, Customer Insights,...
Answered

Dynamic content references a static entity that's missing a record ID

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Posted on by 65

Hello everyone.

I'm have this message "Dynamic content references a static entity that's missing a record ID" when I try to paste a field into email.

More details in the screenshot.

Screenshot-2021_2D00_05_2D00_13-110730.png

How can I fix this?

I have the same question (0)
  • Verified answer
    Nya Profile Picture
    29,060 on at

    Hi,

    The entity which you’re using is only able to be inserted as a static content instead of dynamic content. There are only four entities showing in the screenshot can be used in Dynamic content.

     pastedimage1620956830221v1.png

    If you’d like to insert the name of the email into the email itself, first of all, edit the name field of the email and do save it.

     pastedimage1620956836511v2.png

    Make sure that the Marketing Email entity has been added into the Dataset configuration.

     pastedimage1620956876760v4.png

    Then add a static content referring to the next screenshot. The id of the email must be appointed by selecting the certain email.

     pastedimage1620956860214v3.png

    After setting the above steps, the name can be shown in the email.

     pastedimage1620956883772v5.png

    To know more about dynamic content and static content, please refer to:

    Add dynamic content to email messages (Dynamics 365 Marketing) | Microsoft Docs

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

  • Frederick Sieber Profile Picture
    10 on at

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