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Finance forum

Unable to see my certifications in MS Learning

Posted on by 1,289
Hi All,
Not sure this is the right forum to ask this.
I completed almost 5 MS certifications , initially I used professional email account, but later I disassociated and associated my personnel email account , same I used for few certifications.
But now I am not able to see any certifications/transcripts using personnel and professional email accounts.
Please let me know whom I need to contact or send an email to get this sorted.
  • Verified answer
    Kevin Xia Profile Picture
    Kevin Xia Microsoft Employee on at
    Unable to see my certifications in MS Learning
    You can refer to this old thread and try to take the steps of other consultants to solve the problem: Certifications are not showing in my account - Training, Certification, and Program Support (
    You can ask questions in this forum: Results in Microsoft Credentials - Training, Certification, and Program Support. Or you can refer to this document for more information on how to contact support: Credentials support | Microsoft Learn.
    Best regards,
  • Suggested answer
    Mohamed Amine Mahmoudi Profile Picture
    Mohamed Amine Mahmoudi 7,292 User Group Leader on at
    Unable to see my certifications in MS Learning
    Hi @Akbar,
    You must conact the support team of MS certification.
    Best regards,
    Mohamed Amine MAHMOUDI

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