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Microsoft Dynamics CRM (Archived)

Connecting with CRM(9.0) using Scribe insight.

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Posted on by 85

I am trying to connect with crm Version 1710 (9.1.0.30) online using scribe insight. But unable to connect. Below is the log file error of scribe. Please provide solution asap

This is log file error.

[10-23-2018 13:04:08.575]
=======================================- BEGINNING TRACING -========================================
== Insight Serial Number: E00C-AD37-B7EE-414E ==
== Version: 7.9.3.58357 ==
== User: DEFACTOINFOTECH\Pragati.Singh (S-1-5-21-3278181262-1351821352-2212199719-6828) ==
====================================================================================================
Resuming trace for INTERNAL - ScribeInternal_MS1 -
Resuming trace for Scribe Internal Database - ScribeInternal_MS1 -
INTERNAL: Opening Recordset Query 14 Source: SELECT LABEL from SCRIBE.DATAPROVIDERS where ACTIVE <> 'FALSE' ORDER BY LABEL

[10-23-2018 13:04:08.577]INTERNAL: Options: ReadOnly

[10-23-2018 13:04:08.579]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Open recordset

[10-23-2018 13:04:08.584]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.584]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.584]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.584]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.584]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.584]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.584]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.584]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.585]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.585]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.585]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.585]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.585]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.585]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.585]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.585]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.585]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.586]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.586]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.586]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.586]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.586]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.586]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.586]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.586]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.587]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.587]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.587]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.587][0x0D70] INTERNAL: Closing recordset SELECT LABEL from SCRIBE.DATAPROVIDERS where ACTIVE <> 'FALSE' ORDER BY LABEL

[10-23-2018 13:04:08.587]Closing recordset Query 14

[10-23-2018 13:04:08.617]INTERNAL: Opening Recordset Query 15 Source: SELECT LABEL from SCRIBE.DATAPROVIDERS where ACTIVE <> 'FALSE' ORDER BY LABEL

[10-23-2018 13:04:08.617]INTERNAL: Options: ReadOnly

[10-23-2018 13:04:08.620]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Open recordset

[10-23-2018 13:04:08.621]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.621]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.621]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.621]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.622]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.622]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.622]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.622]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.623]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.623]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.624]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.624]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.624]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.624]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.625]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.625]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.625]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.625]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.625]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.626]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.626]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.626]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.626]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.626]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.627]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.627]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.627]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Fetch

[10-23-2018 13:04:08.627]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: MoveNext

[10-23-2018 13:04:08.627][0x0D70] INTERNAL: Closing recordset SELECT LABEL from SCRIBE.DATAPROVIDERS where ACTIVE <> 'FALSE' ORDER BY LABEL

[10-23-2018 13:04:08.628]Closing recordset Query 15

[10-23-2018 13:04:08.628]Scribe Internal Database: ODBC can connect as Source or Target.

[10-23-2018 13:04:12.720][0x0D70] Adapter for Dynamics 365 and CRM: Executing Database Initialize

[10-23-2018 13:04:12.723][0x0D70] Success

[10-23-2018 13:04:12.728][0x0D70] Adapter for Dynamics 365 and CRM: Executing DoConnect

[10-23-2018 13:04:12.730]INTERNAL: Opening Recordset Query 16 on ADAPTERMETADATA

[10-23-2018 13:04:12.730]Initializing Fields collection for Query 16 (using tableDef: ADAPTERMETADATA)

[10-23-2018 13:04:12.731]Initializing Fields collection for TableDef: ADAPTERMETADATA

[10-23-2018 13:04:12.731][0x0D70] Executing DoFieldFactory on ADAPTERMETADATA

[10-23-2018 13:04:12.749][0x0D70] Success: Factoried 4 fields

[10-23-2018 13:04:12.750]INTERNAL: Opening Recordset Query 17 Source: SELECT FIELDNAME,NAME,LABEL,DEFAULT_TYPE,DEFAULT_VALUE,IS_UPDATABLE,IS_REQUIRED,IS_HIDDEN,ALLOW_FKEY_ASSIGN,ALLOW_LOOKUPLINK,ALLOW_DATALINK,PARAM_TYPE,RESULT_PARAM,REMARKS FROM SCRIBE.KSYNCFIELDS WHERE TABLENAME='ADAPTERMETADATA'

[10-23-2018 13:04:12.750]INTERNAL: Options: ReadOnly

[10-23-2018 13:04:12.752]Timer info (in seconds) for INTERNAL - ScribeInternal_MS1 - : 0.00: Total elapsed time. 0.00: Total db wait time. 0.00: Open recordset

[10-23-2018 13:04:12.752][0x0D70] INTERNAL: Closing recordset SELECT FIELDNAME,NAME,LABEL,DEFAULT_TYPE,DEFAULT_VALUE,IS_UPDATABLE,IS_REQUIRED,IS_HIDDEN,ALLOW_FKEY_ASSIGN,ALLOW_LOOKUPLINK,ALLOW_DATALINK,PARAM_TYPE,RESULT_PARAM,REMARKS FROM SCRIBE.KSYNCFIELDS WHERE TABLENAME='ADAPTERMETADATA'

[10-23-2018 13:04:12.752]Closing recordset Query 17

[10-23-2018 13:04:12.753][0x0D70] INTERNAL: Closing recordset ADAPTERMETADATA

[10-23-2018 13:04:12.753]Closing recordset Query 16

[10-23-2018 13:04:12.754][0x0D70] Getting Registry Settings

[10-23-2018 13:04:12.757][0x0D70] 10-23-2018 13:04:12 (Adapter for Dynamics 365 and CRM) +Connect

[10-23-2018 13:04:12.763][0x0D70] 10-23-2018 13:04:12 (Adapter for Dynamics 365 and CRM) Show UI

[10-23-2018 13:04:44.263][0x0D70] 10-23-2018 13:04:44 (Adapter for Dynamics 365 and CRM) org: c8c1ba83-95b5-48ca-85d2-cd35c1f877e6

[10-23-2018 13:04:44.263][0x0D70] 10-23-2018 13:04:44 (Adapter for Dynamics 365 and CRM) svr: disco.crm6.dynamics.com

[10-23-2018 13:04:44.263][0x0D70] 10-23-2018 13:04:44 (Adapter for Dynamics 365 and CRM) domain:

[10-23-2018 13:04:44.263][0x0D70] 10-23-2018 13:04:44 (Adapter for Dynamics 365 and CRM) userId: Abhishek.Kumar@interrelate.org.au

[10-23-2018 13:04:44.263][0x0D70] 10-23-2018 13:04:44 (Adapter for Dynamics 365 and CRM) Home Realm URI:

[10-23-2018 13:04:53.488]ERROR!
Error Number: 0x00000380 (896)
Native Error: 0x00000000 (0)
Source: System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.

Server stack trace:
at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.ProcessReply(Message reply, SecurityProtocolCorrelationState correlationState, TimeSpan timeout)
at System.ServiceModel.Channels.SecurityChannelFactory`1.SecurityRequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at System.ServiceModel.Security.IWSTrustContract.Issue(Message message)
at System.ServiceModel.Security.WSTrustChannel.Issue(RequestSecurityToken rst, RequestSecurityTokenResponse& rstr)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.Issue(AuthenticationCredentials authenticationCredentials)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.AuthenticateTokenWithACSForCrm(AuthenticationCredentials authenticationCredentials, Uri appliesTo, Uri acsEndpoint)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.AuthenticateOnlineFederationInternal(AuthenticationCredentials authenticationCredentials)
at Microsoft.Xrm.Sdk.Client.ServiceConfiguration`1.Authenticate(AuthenticationCredentials authenticationCredentials)
at Microsoft.Xrm.Sdk.Client.DiscoveryServiceConfiguration.Authenticate(AuthenticationCredentials authenticationCredentials)
at Scribe.Adapter.Crm.Authentication.Crm2011.ServerConnection.GetDiscoverServiceProxy()
at Scribe.Adapter.Crm.Authentication.Crm2011.ServerConnection.GetOrganizationAddress(Uri discoveryServiceUri, String organizationName)
at Scribe.Adapter.Crm.Authentication.Crm2011.ServerConnection.GetServerConfiguration(AuthenticationDefinition authenticationDefinition)
at Scribe.Adapter.Crm.Authentication.Crm2011.Crm2011ServiceProvider.GetOrganizationService(AuthenticationDefinition authenticationDefinition)
at Scribe.DynamicsCrm5.Adapter.CrmDatabase.ConnectionMgr.Connect(CrmCredentials credentials)
at Scribe.DynamicsCrm5.Adapter.CrmDatabase.CrmService.CrmServiceMgr50.Connect(CrmCredentials currentCRMCredentials)
Description: An unsecured or incorrectly secured fault was received from the other party. See the inner FaultException for the fault code and detail.

[10-23-2018 13:04:53.488]ERROR!
Error Number: 0x00000380 (896)
Native Error: 0x00000000 (0)
Source: System.ServiceModel.FaultException: ACS10002: An error occurred while processing the SOAP body. ACS50000: There was an error issuing a token. ACS50001: Relying party with identifier 'disco.crm6.dynamics.com' was not found.
Trace ID: 7b708018-c05a-4eed-9578-bfd613be7f86
Timestamp: 2018-10-23 07:34:53Z
Description: ACS10002: An error occurred while processing the SOAP body. ACS50000: There was an error issuing a token. ACS50001: Relying party with identifier 'disco.crm6.dynamics.com' was not found.
Trace ID: 7b708018-c05a-4eed-9578-bfd613be7f86
Timestamp: 2018-10-23 07:34:53Z

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I have the same question (0)
  • Suggested answer
    PranavShroti Profile Picture
    4,510 on at

    Hi Anchal,

    Check this SCRIBE help url. it talks about disco.xxxx.dynamics.com service. You can check whether it is correct as per your CRM region.

    help.scribesoft.com/.../index.htm

    More info: success.scribesoft.com/.../Cannot-Connect-To-Dynamics-CRM-Online

    Regards,

    Pranav

    If found useful, please mark the answer as verified

  • Anchal Kumar Profile Picture
    85 on at

    URL is absolutely correct as per my CRM region. it is Oceania(Australia). Is there anything else please let me know. one thing more, they use adfs to login in online crm. Is that the issue. If possible please help asap.

  • PranavShroti Profile Picture
    4,510 on at

    will it be possible to share the connector screenshot, just to check what options are there. (Gray out the customer details).

    Regards,

    Pranav

  • Anchal Kumar Profile Picture
    85 on at

    2018_2D00_10_2D00_24_5F00_14_2D00_03_2D00_13.png

  • Verified answer
    Anchal Kumar Profile Picture
    85 on at

    Connected now. I did upgrade to scribe insight 7.9.2 and CRM adapter 5.5.5.

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