DynamicsGP2010 - Word Template addin Not Displaying

(0) Share

Report

Posted on by Mick Egan

3,561

I installed the DynamicsGP2010 Word addin on a Terminal Server as administrator, and the Addin is available for the Administrator in MS Word, but a Terminal Server User cannot see the DynamicsGP addin in the MS Word Addins.

We have added the Developer Ribbon to MS Word.

Any assistance would be appreciated.

Regards,

Mick Egan

*This post is locked for comments

I have the same question (0)

All responses (9)

Answers (1)

Heather Roggeveen 9,146 on at

Like (0)

Report

Sorry - not a suggested answer - I have the same issue and hadn't had a chance to do anything about it yet so want to get updates if you get a response to this.

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Try granting the domai user the right to install software (give them admin rights temporarily) - install the add in again while logged in with their domain user ID.

What OS is running on the TS?

Ian.

Was this reply helpful? Yes No
Verified answer

Mick Egan 3,561 on at

Like (0)

Report

Ian,

I will give this a try and respond once completed.

Machine is Windows2003 Service Pack2

Thanks,

Mick

Was this reply helpful? Yes No
Suggested answer

Mick Egan 3,561 on at

Like (0)

Report

Ian,

Thanks for your assistance, this helped point us the the right direction.

We registered the Addin using regsvr32 and now the user can use the DynamicsGP addin in MS Word.

Thanks,

Mick

Was this reply helpful? Yes No
Community Member on at

Like (0)

Report

Yeah - a user rights problem most likely. I figured you might be using windows 7 - having all sorts of install issues with that lately!!

Good that its sorted.

Ian.

Was this reply helpful? Yes No
Donia Strand 460 on at

Like (0)

Report

I'm having trouble registering the add-in--we have a 64 bit windows 7 system on a terminal server and although I'm running as admin and in the syswow64 directory when running regsvr32, I get errors. What was the command used for you?

Was this reply helpful? Yes No
Donia Strand 460 on at

Like (0)

Report

I did find a workaround--I can get it installed on the TS if I log in as the user, find in the registry where the installer file is located, and then install it from C:\Windows\Installer.

Was this reply helpful? Yes No
Heather Roggeveen 9,146 on at

Like (0)

Report

Can anyone give me the location of the dll for the Add-in?

Was this reply helpful? Yes No
Adam Marshall 5 on at

Like (0)

Report

Since no one spelled it out, and I just spent some time on this I'll give you a step by step on how to do this for any number of users on any system (Terminal Server/RDS or Stand Alone).

1) Login as an Admin

2) Install GP Word Add-in from the Installation media

3) Open up Word

4) Go to File > Options > Add-ins > At the bottom, hit "Go" beside COM Add-ins.

5) Make sure you see the GP Word Add-in.

6) Close Word

7) Open regedit.

8) Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\Word\Addins

9) Right click the Key Microsoft.Dynamics.GP.BusinessIntelligence.BITemplateMapping and choose Export. Save the file in a place that the user accounts can access.

10) Close everything and log out

11) Log in as the regular user that wishes to have the Add-in installed for

12) Browse to the location of the Reg file that you exported and double click to import it.

13) Open Word

14) Go to File > Options > Customize Ribbon > Put a checkmark in the "Developer" Tab on the right. Click OK.

15) Go to the Developer Tab and you should now see the Dynamics GP Add-in Section with Field List

If you are doing this on an RDS server 'presenting' apps to users, you'll have to RDP to the server or present the appropriate apps/windows explorer to do this.

Was this reply helpful? Yes No