Error Message: 'Summary account for customer "X" in posting profile "Y" does not exist' when printing

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Hello and good day

i have tried to do all suggested sulotions to this matter that is provided by our SLA partner & this website, and still it is very troubling, and here are the condetions that is happening in it

* happens only in general journal, when the line is consisted of Vendor in the account, and customer in the offset account

* Validating & Posting goes smoothly with no errors

* error shows only when trying to print out the journal, and the following message appears

[[ Summary account for customer account CR-WR-000070 in posting profile AP-Posting does not exist. ]]

note: the printing of the journal is very important to our company policy

let us start fresh and i need your help on this issue, i fresh set of eyes can help

(using Dynamics AX 2012 R2)

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Brandon Wiese 17,790 on at

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This is a bug we've seen before in these forums. In another post I actually found the piece of code responsible for it in the report.

As a work around, I believe you can break your vendor/customer voucher into 2 different lines and the error will go away. It stems from having only one Posting profile field on the LedgerJournalTrans record, which the report tries to use for both the customer and vendor record, so unless you're posting profiles are identically named in A/R and A/P, can never work.

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Brandon Wiese 17,790 on at

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Here was the other thread.

community.dynamics.com/.../475919

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Community Member on at

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Thank you for your help, i also checked the thread, apparently we need to start updating our modules.

your suggestion for breaking it into 2 lines worked.

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Mohamed K. Soliman 25 on at

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I solved this issue by created a posting Profile in Vendor Posting Profile with the given name in the error MSG

and it worked for me.

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Community Member on at

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Customer posting profiles worked for me

Click Accounts receivable > Setup > Customer posting profiles.

Use this form to set up the profiles that control the posting of customer transactions to the general ledger.

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