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Microsoft Dynamics RMS (Archived)

Issues with Javelin JP-88 receipt printers

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I have just had RMS installed on existing hardware. We previously had MYOB RM and used Javelin JP-88 printers using the standard Generic/Text printer drivers.

The same receipt printers are "working" with RMS but the width of the receipt is only approx. 3/4 of the receipt printer paper. We also have very large blank space at the beginning and end of the receipt.

I can't find the drivers for these printers anywhere on the net but have read that others have used compatible drivers for Epson in place of any Javelin specific drivers. I'm fairly sure from what i've read that they are not OPOS compatible so i need windows drivers.  I also have one PC that is W7 64 bit so dont want to go OPOS route at all.  Current partner is suggesting that we may need to move the W7 PC to 32 bit so we can pursue OPOS option.

1. Should I be able to use a printer that uses windows driver with RMS? I thought so.

2. Does anybody have any experience with the Javelin printer and getting this working with RMS?

3. If I have to go OPOS is there a way to retain 64 bit for W7 ?

Any ideas much appreciated.

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  • Community Member Profile Picture
    on at
    RE: Issues with Javelin JP-88 receipt printers

    Unfortunately I had to revert to buying new printers to sort out the problem. Was going to cost more in support hours stuffing around than to just buy a couple of printers. Appreciate your reply here - it may help someone else in the future.

  • Suggested answer
    Antonijo Todorovik Profile Picture
    4,025 on at
    RE: Issues with Javelin JP-88 receipt printers

    Hi Susan.

    First of all, I've seen Javelin JP-88 printers working with EPSON Windows drivers. You need  Epson TM88 IV windows drivers, if you can't find them on the net, I can mail them to you, please contact me. But, please first try the drivers that funkychilli recomended in his reply.

    On your questions:

    1. Should I be able to use a printer that uses windows driver with RMS? YES

    2. Does anybody have any experience with the Javelin printer and getting this working with RMS? I HAVE JUST REPLIED ON THIS

    3. If I have to go OPOS is there a way to retain 64 bit for W7 ? OPOS DRIVERS SHOULD WORK CORRECTLY ON 32 AND 64 BIT MACHINES

    Now, on your comment on RMS throwing "unknown printer" errors, pleasew check your RMS Store Ops configuration, on File / Configuration / Options tab. Under POS Options, please check the checkbox "Share the OPOS printer with other applications".

    Post your results, please...

    Kind regards, A.

  • Community Member Profile Picture
    on at
    RE: Issues with Javelin JP-88 receipt printers

    Javelin JP-88 Thermal Printer Driver (THERMAL POS Printer Driver-3.7.1)

    http://thetechexperts.com.au/downloads/THERMALPOSPrinterDriver-3.7.1.exe

  • Community Member Profile Picture
    on at
    RE: Issues with Javelin JP-88 receipt printers

    Update - we managed to get the Epson OPS drivers installed on the W7 PC and the printer was working for a while and then started to throw "unknown printer" errors before packing it in entirely and no longer recognising the cash drawer or printing receipts full stop.  We reverted back to the Windows/Generic Text driver to get receipts at least printing- albeit long, and not formatted 100% correctly.

    One thing we did find under OPOS drivers is that none of the EFTPOS receipts seem to print at all.

    Still hoping for some knowledgeable suggestions...

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