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Can't bookmark a page - personalization error

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Posted on by 69
Hi everyone,
 
My user is trying to bookmark a custom page of ours, but we consistently get this error :
 
To my knowledge, this is the only page where we have this issue, every other page can be bookmarked without problme.
Any idea what might be causing this ? 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,036 Super User 2024 Season 2 on at
    Can't bookmark a page - personalization error
    Looks like Microsoft is working on it.
     
    Hope this helps.
    Thanks
    ZHU
  • MM-04091920-0 Profile Picture
    MM-04091920-0 4 on at
    Can't bookmark a page - personalization error
    One of my clients is also having this same error when trying to bookmark "General Ledger Setup" in version 25.0.  Does anyone know if MS is working to correct this?  The client was able to bookmark this page before the update.
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 24,910 Super User 2024 Season 2 on at
    Can't bookmark a page - personalization error
    You can troubleshoot the error and see the specific issue, maybe it will give you some hints:
     
    1. Go to the User Settings Page, open the user and click on Personalized Pages
     
     
    2. Click on Troubleshoot
     
     
    3. In the 'Personalized Pages' page that opens you will get a detailed list of errors
     
     
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 74,036 Super User 2024 Season 2 on at
    Can't bookmark a page - personalization error
    Andy is right, same problem.
    Version: W1 25.1 (Platform 25.0.25866.0 + Application 25.1.25873.25976)
     
    Thanks.
    ZHU
  • Suggested answer
    Khushbu Rajvi. Profile Picture
    Khushbu Rajvi. 4,744 on at
    Can't bookmark a page - personalization error
    I think that is some limitation, as described in the Documentation.
  • Andy Wingate Profile Picture
    Andy Wingate 320 on at
    Can't bookmark a page - personalization error
    You get the same error when trying to Bookmark 'General Ledger Setup' it seems.. 
     
     
    Might be a bug! 
     
    A
  • Suggested answer
    gdrenteria Profile Picture
    gdrenteria 12,290 Most Valuable Professional on at
    Can't bookmark a page - personalization error

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