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Can't bookmark a page - personalization error

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Posted on by Valentine Motin

Hi everyone,

My user is trying to bookmark a custom page of ours, but we consistently get this error :

To my knowledge, this is the only page where we have this issue, every other page can be bookmarked without problme.

Any idea what might be causing this ?

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Dynamics 365 Business Central

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Gerardo Rentería Ga... 27,507 Most Valuable Professional on at

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Hi

You may need to delete any customizations on that page.

Dynamics 365 Business Central: How to view and delete user page personalizations (Personalized pages) | Dynamics 365 Lab (yzhums.com)

best regards

Gerardo

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Andy Wingate 328 on at

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You get the same error when trying to Bookmark 'General Ledger Setup' it seems..

Might be a bug!

A

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Khushbu Rajvi. 23,132 Super User 2026 Season 1 on at

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I think that is some limitation, as described in the Documentation.

https://learn.microsoft.com/en-us/dynamics365/business-central/ui-bookmarks

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YUN ZHU 102,361 Super User 2026 Season 1 on at

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Andy is right, same problem.

Version: W1 25.1 (Platform 25.0.25866.0 + Application 25.1.25873.25976)

Thanks.

ZHU

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Valentin Castravet 32,800 Super User 2026 Season 1 on at

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You can troubleshoot the error and see the specific issue, maybe it will give you some hints:

1. Go to the User Settings Page, open the user and click on Personalized Pages

2. Click on Troubleshoot

3. In the 'Personalized Pages' page that opens you will get a detailed list of errors

Valentin Castravet
Work: Zander ERP Services
Blog: Dynamics 365 Business Central Insights
LinkedIn: www.linkedin.com/in/valentin-c-0500a247/

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MM-04091920-0 4 on at

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One of my clients is also having this same error when trying to bookmark "General Ledger Setup" in version 25.0. Does anyone know if MS is working to correct this? The client was able to bookmark this page before the update.

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YUN ZHU 102,361 Super User 2026 Season 1 on at

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Looks like Microsoft is working on it.

More details: https://www.yammer.com/dynamicsnavdev/threads/3110782716682240

Hope this helps.

Thanks

ZHU

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