Amount must be positive in Gen. Journal Line Journal Template Name=’’,Journal Batch Name=’’,Line No.=‘0’

Posted on by Eva

Hi!

My customer keeps getting below error message when trying to post sales orders in NAV (also, they use prepayments, i.e. everything ends up as one row instead of several, if that has something to do with anything).

Amount must be positive in Gen. Journal Line Journal Template Name=’’,Journal Batch Name=’’,Line No.=‘0’

It's kind of strange because they get this error when trying to post a delivery and invoice, but if they first post the delivery and then the invoice it apparently works.

Any suggestions of what could probably cause this error?

Best regards,
Eva