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Small and medium business | Business Central, N...
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"Search icon" missing OnPremise

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Posted on by 215

Hello,

I've Business Central 16.2 OnPrem version installed ont two different PC. On one of them, I have a normal behavior. But on the other one, I don't have the search icon in the icon bar.

The normal one : 

pastedimage1598628788075v1.png

The anormal one : 

pastedimage1598628861415v4.png

The anormal one has also some... difficulties : 

pastedimage1598628934272v6.png

When I publish the app, the anormal one sometimes displays pages strangely. Often, action buttons don't even send me to any pages. It just doesn't do anything. But on the other PC, it works perfectly.

Do you have any idea what's going on ?

Thank you

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    on at

    Hello,

    Do both users connect to the same database / NST instance and are both users using same role center?

    Thanks.

  • Magicrevette Profile Picture
    215 on at

    Hello,

    Both users connect tot the same database. And they both use the same role center, same server and web server instance.

    Both databases are installed on the same SQL server, on the same computer. One them (the normal one) is the Demo database BC-16, and the anormal one is a backup of the first one.

    The BC Web Server instance of the Demo is working correctly with the demo database AND with the backup database, with the demo Server Instance AND with my own Server Instance.

    But it doesn't work normally with my own Web Server Instance. So the problem is the way I create my Web Server Instance with this powershell cmlet :

    New-NAVWebServerInstance -WebServerInstance Gamme-dev-bc-web -Server PRIMUS-DEV-EXT -ServerInstance Gamma-dev-bc-server -SiteDeploymentType Subsite -ClientServicesCredentialType Windows  -ContainerSiteName "Microsoft Dynamics 365 Business Central Web Client" -WebSitePort 8080 -ClientServicesPort 7051 -ManagementServicesPort 7050

    The Web Server Instance Gamme-dev-bc-web is created without error in powershell ISE. I can see it on IIS. When I launch it, I can't see the search icon on the top right corner of my screen. And there are display bugs.

    I'm a little bit confused here, because I've already used this cmlet to create new web server instance on other machines, and I've never encountered any problems... but there is only one thing that has changed. On the other machine, I could use the cmlet without useing the property "ClientServicesCredentialType ". On this machine, powershell said I had to use it. So I wrote it.

    Do you have any idea what's going on ?

    Thank you.

  • Magicrevette Profile Picture
    215 on at

    I've fixed the problem. It was the Web Server Instance. The way I created it was apprently wrong. I used a little bit diffrent cmlet, and everything worked. Here is the good cmlet :

    New-NAVWebServerInstance -Server $NomDuServeur -ServerInstance $NomInstance -WebServerInstance $NomSite -AddFirewallException ` -ClientServicesCredentialType Windows -ClientServicesPort $ClientPort -ManagementServicesPort $ManagementPort -SiteDeploymentType SubSite

    And it worked :/ I don't understand why the former cmlet didn't work.

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