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dynamic 365 to server

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Posted on by ili

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Hello,

I am currently trying to troubleshoot an issue where our dynamic 365 syncs some data to an onsite server.

The problem is the connection with the server can not be made when the users are connected to our LAN.

However if the users are connected to 4G, there is no issue.

We recently changed the firewall, and the problem started to appear then.

We do not block outgoing traffic on the firewall, which is confirmed when checking the logs.

In ingoing traffic there is to much traffic to find the corresponding log with no knowledge of what port / protocol is being used.

Any advice on what port, protocol, and ip is used comming from dynamics 365 to the firewall?

Thanks

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Sayen Zhang on at

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RE: dynamic 365 to server

Hi ili,

Here is an article talks about Power Platform URLs and IP address ranges, you can refer to this link: Power Platform URLs and IP address ranges - Power Platform | Microsoft Learn

You can check the Ip address and Port you have set up against those provided in the article to see if anything is missing.

It is necessary for users to check if Ip address and Port is available, because the IP address offered in this article will be updates regularly.

Best Regards,

Sayen Zhang

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