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255Greetings all,
I have GP 10.0, SP4, a week ago I found a peculiar problem, I want to apply a payment to a sales invoice but the invoice does not appear in any outstanding amount, when I look at the customer balance outstanding amount appears
If i search in Smartlist also appears, I can enter it and see the product sold, but can not find it yet pendind for payment.
Find the bill in transactions posted and there only tells me that ¨this document has already canceled¨.
What may have caused this problem? can be repaired?
Thank you for your help.
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