JavaScript is not working on IE 11 for few Users in MS CRM 2015

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Posted on by PriyankaGarg

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JavaScript is not working for most of the Users in Production Environment. But this is working for Same Users in QA environment. Users are using IE 11.

not able to figure out, why its working for one and not for Other.

In both environment, we upgraded CRM 11 to CRM 2015.

Error Message:

There was an error with the fields’s customized event.

Field: window

Event: onload

Error: Object doesn’t support property or method ‘Form_onload’

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Faizal 545 on at

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HI Priyanka,

You could refer to below:

dynamicscrmpros.com/microsoft-dynamics-crm-2013-opportunity-error-fix-object-doesnt-support-property-method-form_onload

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PriyankaGarg 170 on at

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Thanks Faizal.

but this error is alomost everywhere, not only at Opportunity.

Even this is displaying on OOB pages, without any cuistomization.

strange thing is that it is working on my system but not at actual User system

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PS 23,577 on at

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Go through the following URLs:

blogs.msdn.microsoft.com/.../check-your-javascript-code-to-prepare-for-your-upgrade

community.dynamics.com/.../170033

stackoverflow.com/.../javascript-errors-after-upgrading-from-crm-4-to-crm-2011

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Goutham A 2 on at

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Hi Priyanka

These are expected error and you would get more if you use IE9. IE9 is not comparable with MS CRM 2015 and should not be used

Please note that for any crm release , only last 3 versions of IE are supported.(here 12,11,10)

Please refer below link for compatibility for MS CRM 2015

support.microsoft.com/.../3018360

Thanks

Goutham

<<Please mark my answer as suggested if it solves your query >>

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Community Member on at

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Set Compatibility in IE and try again. Refer support.microsoft.com/.../2536204.

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Abdul Wahab 12,119 Moderator on at

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Hi Priyanka Garg

I thing Goutham's solution will work for you.

Thank you

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PriyankaGarg 170 on at

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hi Goutham,

we are using IE 11.

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Faizal 545 on at

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Hi Priyanka,

Try use IE the compatibility mode.

Besides that, pls check:

do you maintain multiple Form page??

Does all user accessing same Form page??

Try run debugger to check if any jscript break on page load?

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PriyankaGarg 170 on at

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hi all,

Finally, we fixed the error.

here is the solution:

we repaired "Microsoft URL rewrite module for IIS" from control Panel.

The issue disappears.

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