Skip to main content

Notifications

Announcements

No record found.

Microsoft Dynamics CRM (Archived)

JavaScript is not working on IE 11 for few Users in MS CRM 2015

Posted on by 170

JavaScript is not working for most of the Users in Production Environment. But this is working for Same Users in QA  environment. Users are using IE 11. 

not able to figure out, why its working for one and not for Other.

In both environment, we upgraded CRM 11 to CRM 2015.

  • Error Message:

There was an error with the fields’s customized event.

Field: window

Event: onload

Error: Object doesn’t support property or method ‘Form_onload’

*This post is locked for comments

  • Verified answer
    PriyankaGarg Profile Picture
    PriyankaGarg 170 on at
    RE: JavaScript is not working on IE 9 for few Users in MS CRM 2015

    hi all,

    Finally, we fixed the error.

    here is the solution:

    we repaired "Microsoft URL rewrite module for IIS" from control Panel.

    The issue disappears.

  • Suggested answer
    Faizal Profile Picture
    Faizal 545 on at
    RE: JavaScript is not working on IE 9 for few Users in MS CRM 2015

    Hi Priyanka,

    Try use IE the compatibility mode.

    Besides that, pls check:

    do you maintain multiple Form page??

    Does all user accessing same Form page??

    Try run debugger to check if any jscript break on page load?

  • PriyankaGarg Profile Picture
    PriyankaGarg 170 on at
    RE: JavaScript is not working on IE 9 for few Users in MS CRM 2015

    hi Goutham,

    we are using IE 11.

  • Abdul Wahab Profile Picture
    Abdul Wahab 12,070 Super User 2024 Season 1 on at
    RE: JavaScript is not working on IE 9 for few Users in MS CRM 2015

    Hi Priyanka Garg

    I thing Goutham's solution will work for you.

    Thank you

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: JavaScript is not working on IE 9 for few Users in MS CRM 2015

    Set Compatibility in IE and try again. Refer support.microsoft.com/.../2536204.

  • Suggested answer
    Goutham A Profile Picture
    Goutham A on at
    RE: JavaScript is not working on IE 9 for few Users in MS CRM 2015

    Hi Priyanka

    These are expected error and you would get more if you use IE9.  IE9 is not comparable with MS CRM 2015 and should not be used

    Please note that for any crm release , only last 3 versions of IE are supported.(here 12,11,10)

    Please refer below link for compatibility for MS CRM 2015

    support.microsoft.com/.../3018360

    Thanks

    Goutham

    <<Please mark my answer as suggested if it solves your query >>

  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
  • PriyankaGarg Profile Picture
    PriyankaGarg 170 on at
    RE: JavaScript is not working on IE 9 for few Users in MS CRM 2015

    Thanks Faizal.

    but this error is alomost everywhere, not only at Opportunity.

    Even this is displaying on OOB pages, without any cuistomization.

    strange thing is that it is working on my system but not at actual User system

  • Suggested answer
    Faizal Profile Picture
    Faizal 545 on at
    RE: JavaScript is not working on IE 9 for few Users in MS CRM 2015

    HI Priyanka,

    You could refer to below:

    dynamicscrmpros.com/microsoft-dynamics-crm-2013-opportunity-error-fix-object-doesnt-support-property-method-form_onload

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

December Spotlight Star - Muhammad Affan

Congratulations to a top community star!

Top 10 leaders for November!

Congratulations to our November super stars!

Tips for Writing Effective Suggested Answers

Best practices for providing successful forum answers ✍️

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,269 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 230,198 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans