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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / I was able to remove t...
Microsoft Dynamics AX (Archived)

I was able to remove the journal line when the line was marked as Sent

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Posted on by TJornell 12

In AX2012 R3 (Kernel / Program version: 6.3.6000.4444) and I was able to remove the journal line when the line was marked as Sent.
Oddly I thought. Tried the same in Dynamics 365 and in AX2009 and here I was not allowed not remove the journal line.  

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I have the same question (0)
  • MATTGUO Profile Picture
    MATTGUO 22,349 Moderator on at

    Hi TJornell,

    What specific journal do you test?

  • TJornell Profile Picture
    TJornell 12 on at

    In a Payment Journal for Accounts Payable

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello Tjornell,

    If the payment status is set to sent you should not be able to manipulate lines.

    It might either be a bug or the result of a system modification.

    I have not found a hint on LCS; therefore, please talk to a developer to debug this issue.

    Best regards,

    Ludwig

  • TJornell Profile Picture
    TJornell 12 on at

    Hi Ludwig! So sorry. I was asking the wrong question. You are right - it is not possible to delete a Payment Journal Line with status SENT.

    BUT - you can delete the whole Payment Journal with the status SENT.

    Do you know something about that?

    Many thanks!

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hello TJornell,

    I tried replicating the deletion of a journal with a SENT line in Ax2012R3 and was able to do that.

    Before the journal is deleted users receive a warning message though.

    That is something that should not be possible and I would recommend that you create a product suggestion on the Dynamics ideas/experience portal.

    This does not mean that MS will fix this in the very near future but they will be aware that there is a potential shortcoming that can cause problems.

    Did you see this in your live environment?

    As far as I can see, the 'only' issue is that some invoices might be marked for payment and cannot be selected for payments in newly created payment journals.

    You can, however, identify those invoices and manually remove the settlement check box so that the deleted journal and line does actually not cause a problem from a financial perspective.

    Did you do that already?

    Best regards,

    Ludwig

  • TJornell Profile Picture
    TJornell 12 on at

    Hi Ludwig.

    Yes, I also got the Warning message! But my customer deleted the payment journal anyway. The problem is if the journal contains a lot of payment lines!

    I will report this to the Microsoft Support.

    Many thanks for your input!

  • Suggested answer
    Ludwig Reinhard Profile Picture
    Ludwig Reinhard Microsoft Employee on at

    Hi Tjornell,

    Well, I would not consider this as a bug because at the end of the day your customer received a warning and there is a way how you can 'unlock' the invoices and make them available in another payment journal.

    It might be a lot of work but there is nothing in general wrong with the functionality.

    I am thus not sure if the MS support can help you here.

    Best regards,

    Ludwig

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