web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Retail Products not sh...
Microsoft Dynamics AX (Archived)

Retail Products not shown in MPOS

(0) ShareShare
ReportReport
Posted on by Community Member

Were setting up a new environment for Ax retail 2012 R3 CU 10

I have setup Organization, Category, and Products hierarchies, and added my products to them. likewise i have setup a retail workflow, retail catalog, and assortment, assigned my products to them and set them to my store channel.

In Mpos i can see my categories listed, but none of my products are showing up under them, nor dot hey show up from searching. I'm not getting any errors so I assume I have missed something. 

I have followed this article for how to do the setup of the above: https://dynamicsaxsharma.blogspot.ca/2015/07/retail-catalog-and-store-publish.html

If someone can help point me to what i'm missing, or give me more details on what to check that would be great.

Thanks.

*This post is locked for comments

I have the same question (0)
  • Suggested answer
    Vino9667 Profile Picture
    Vino9667 364 on at

    Hi ,

    Step 1 : Please check under All Retail store -> Select your store and click -> Store Tab -> view channel products 

    If you can see your product under view channel products please make 1040 products synchronization and check in POS else please run Process assortment job and follow step 1 to check whether you can able to view your product.

  • Community Member Profile Picture
    Community Member on at

    When I select view channel products on my store i can indeed see my products. i have verified that async is successfully applying the 1040 product job as well. Mpos still shows no products however.

  • Suggested answer
    guk1964 Profile Picture
    guk1964 10,888 on at

    Are the attributes under store Product attribute for that stores checked or  unchecked?

    Click Store product attributes to map attribute metadata for product attributes that are added to the store,

    Retail channels -> Retail store -> edit the store ->setup tab ->click on store product attributes->edit->setup tab-> click on set attribute metadata. In the Set attribute metadata form, in the Category hierarchy field, select the category hierarchy for which to set attribute metadata., In the left pane, select a category.

    Expand the “Channel Product Attributes” and ensure every thing in this list has the “Include attribute” check box checked.

    Click Publish channel updates and republish the store.

    Publish the Assortments.

    Click on the process assortments menu item in the periodic group of the retail area page and when the update dialog pops up ,click on the OK button to start the process.

    Run the job i.e channel configuration job(1170) and catalog job(1150).

    Once  completed open MPOS and check the names.

  • Community Member Profile Picture
    Community Member on at

    I do not see the "store product attributes" option on my store setup tab.

  • Community Member Profile Picture
    Community Member on at

    nevermind someone turned that option non visible on me.

  • Community Member Profile Picture
    Community Member on at

    I have verified that the attributes have included checked but still nothing is showing up.

  • Suggested answer
    Community Member Profile Picture
    Community Member on at

    Hi Big Rob,

    Is there is any customization in Items form or any modification in ax tables?

  • Nicholas Kar Seng Fook Profile Picture
    Nicholas Kar Seng Fook 165 on at

    Hi,

      Is your problem resolved? I've encounter the same in Dynamics 365. 

    Hope to get some ideas from you. Thank you. 

  • D365 Retail Guy Profile Picture
    D365 Retail Guy 5 on at

    Also verify that under the Organization Hierarchy, that the Retail Assortments has been assigned to your store hierarchy and choose one of the hierarchies as the default hierarchy. Not having that set can cause this behavior.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > 🔒一 Microsoft Dynamics AX (Archived)

#1
CP04-islander Profile Picture

CP04-islander 16

#2
GiacomoRovai Profile Picture

GiacomoRovai 4

#3
Douglas Noel Profile Picture

Douglas Noel 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans