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Cannot select a record in Global address book addresses by NON SysAdm user

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Posted on by daniele scr

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Hi.

Opening a Home/Common/Global address book Global address book form I get this error

Cannot create a record in Global address book (DirPartyTable). Party ID: ******, ***. The record already exists.

With my user (is not sysADM) I'm NOT able to select a record in CompanyInfo. I done a debug (Debug-NO_SysADM), my user is not able to get a record in ComanyInfo by this query

select companyInfo 
where companyInfo.DataArea = _currentCompany_

This query NOT get an helpful record, but actually the record in CompanyInfo Table exist.

There is any parameter to exclude some roles/user to check-find record in this table?
Or there is any way to justify this?

Thanks

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nmaenpaa 101,172 Moderator on at

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Do you have some customization in global address book form? I would not expect it to attempt to create a record when the form is opened.

How do you run that query for CompanyInfo? Can you share the exact steps? Non-admins are not expected to be able to debug, open table browser, or run x++ jobs.

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nmaenpaa 101,172 Moderator on at

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Anyway, without proper roles you don't have access to anything. You can (or the admin can) right click objects in AOT - AddIns - Security information (or something like that) to find roles, duties and privileges related to different objects.

You can also install Security Development Tool in AX to get a nice tool for many tasks around security management.

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daniele scr 110 on at

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Thanks for your reply @Nikolaos Mäenpää, no I don't have customization, and classes used are standard.

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André Arnaud de Cal... 304,553 Super User 2026 Season 1 on at

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Hi Daniele,

I have seen a similar issue in the past. At that time the customer did implement global address book security and restricted access to certain legal entities. I thought it was caused when the user had a startup company which was not part of the organizations according to the security roles.

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daniele scr 110 on at

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Thanks @André Arnaud de Calavon, please do you know how can I assign o remove these restrictions?

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André Arnaud de Cal... 304,553 Super User 2026 Season 1 on at

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Hi Daniele,

First you have to check what and how is configured on GAB security and role assignments. Based on the settings in your environment, we can try to help you further. As I don't know what and how you are using these features, I can't provide more suggestion at this moment. Probably it can be already solved by changing the startup company.

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