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Microsoft Dynamics SL (Archived)

AR Module- Invoice reversal issue

Posted on by 305
We created an invoice using Microsoft Dynamics SL 7.01 & we are attempting to apply a credit (that is a result of an invoice reversal) against the invoice that appears on the AR Aging Report, but does not appear in the Payment Application screen.  We have attempted to reverse the invoice again, but the system gives us an error that the invoice has already been reversed.  We have also looked in the various tables to verify that the transactions balance and that they are not flagged differently.
We need to remove this invoice from our aging as it was never “real” to begin with.   Please feel free to contact me with any questions… My email is sleslie@polarisengr.com.

 

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  • Toni Savage Profile Picture
    Toni Savage 260 on at
    Re: AR Module- Invoice reversal issue

    Make sure it is not referenced in another payment batch...

    I have a template that I set for all clients in the AR Batch Register report (summary version):

    Batch.status      IN             S,H,I,R,T,B

    make sure you sent the period range to very large the first tiem you run it.  I tell clients that that report should be EMPTY before they close any month.

    I use the same mask in all modules, adding a "K" for the AP module.

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