A RTN doc type failed to post to GL20000

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Posted on by Merv Rutt

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I am fairly new to GP. I have a situation where a return type document (RTN) in SOP30200 failed to post to GL20000 table. It appears to be posted in every way, but it doesn't appear in the GL table. Any ideas how this can happen? I am at GP 9 release.

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Richard Whaley 25,195 on at

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Re: A RTN doc type failed to post to GL20000

Returns (RTN sounds like a return document) post like invoices. When you post your invoices, all returns also post. They should hit GL just like the invoices.

Do you post to or through GL? Do you have to go into GL and post a batch after posting SOP invoices?

Do you have the distributions for the document? Are there actual dollars associated with account numbers in the distributions? I mean, if you bring an item back into inventory at $0 cost there will be no COGS/Inventory transaction...

If you are new to GP, check out our books at www.AccoladePublications.com. The Understanding SOP and Information Flow and Posting will help you greatly in this area.