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Customer experience | Sales, Customer Insights,...
Suggested Answer

Why loading data into CI fails?

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I chose the "import data" option but loading data into the system fails for me.  

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  • Suggested answer
    Nimrod Magen Profile Picture
    on at

    There are different potential reasons for why data loading fails if the "import data" option was used.

    First try the following:

    - Ensuring there are no newline characters in any of the data tables you try to load.

    - Choosing "Date-time" format for any of your date fields (instead of choosing Date type for it)

    - Ensuring non of your field names include special characters.

    All of the above might help but not necessarily. If you still experience issues, please work with your tenant admin to file a support ticket here: admin.powerplatform.microsoft.com/support

    Thank you!

    The Customer Insights team

  • LuHao Profile Picture
    40,892 on at

    Thanks.

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