Hi Graham,
-> Is D365 marketing AI spam score function not available in your environment?
-> In D365, lower is better for total score, while was it opposite in spam-rating website?
I am a bit confused about spam-rating website score criteria,
because from your description, I could infer that email designed in Dynamics is better than emails designed outside Dynamics in non-spam;
however, you said that email designed in Dynamics received a score of 8.5/10 plus .. almost perfect, which implied that higher score would be better in spam-rating website,
while you also mentioned that email designed in Dynamics got lower score than email designed outside Dynamics, which could be thought that email designed outside Dynamics may had score of 9.0/10,
so it would be not compatible for final conclusion,
and "I can test send the emails but the red warning sign is on display when I do. " → What the red warning sign means, is it in spam-rating website? and the test email was email designed outside Dynamics?
-> I'll wait for your feedback once you unlock the function.
Regards,
Clofly
