Dynamics Community Forum Thread Details

When WorkflowWorkItemQueueCustomProvider class will get triggered

[extensionof(ClassStr(WorkflowWorkItemQueueCustomProvider))]
final class WorkflowWorkItemQueueCustomProvider_Extension
{

    public Name queueIdToQueueName(WorkflowQueueId _queueId)
    {
        WorkflowWorkItemQueue workItemQueue;

        next queueIdToQueueName(_queueId);

        if(workItemQueue.FOCECaseActionOnCE == NoYes::Yes)
        {
            info("Reassign to new workitem que");
        }
        return workItemQueue.Name;
    }
    public Name resolve( WorkflowContext _context,
                         WorkflowQueueToken _queueToken)
    {
        WorkflowWorkItemQueueExpression     queueExpression;
        WorkflowWorkItemQueue               workItemQueue,WorkflowWorkItemQueue_1;
        WorkflowWorkItemQueueExpressionDef  queueExpressionDefinition;
        ExpressionTable                     expression;
        ExpressionResultType                result;
        Name                                queueName;
        SysDictWorkflowType                 workflowType;
        className                           workflowDocument;
        SysWorkflowTable                    sysWorkflowTable;
        CaseDetailbase                      caseDetailBase,caseDetailBaseupd;

        sysWorkflowTable = SysWorkflowTable::find(_context.parmWorkflowCorrelationId());
        next resolve(_context,_queueToken);

        select caseDetailBase where caseDetailBase.RecId == _context.parmRecId();       
        
        workflowType = SysDictWorkflowType::newTypeName(sysWorkflowTable.TemplateName);
      
        workflowDocument = workflowType.document();

        while select EvaluationOrder, Expression, WorkflowWorkItemQueue from queueExpression
            order by EvaluationOrder
            join Status, Name, RecId  from  workItemQueue
                where   queueExpression.WorkflowWorkItemQueue == workItemQueue.RecId
                    &&  workItemQueue.Status == WorkflowWorkitemQueueStatus::Active
                    &&  workItemQueue.WorkitemType == workflowDocument
            join RecId, ExpressionId from expression
                where queueExpression.Expression == expression.RecId
        {
            result = Expression::evaluate(_context.parmCompanyId(),_context.parmTableId(),
                                            _context.parmRecId(),expression.ExpressionId);

            if (result == ExpressionResultType::True)
            {
                queueName = workItemQueue.Name;
                break;
            }
        }

        if(queueName)
        {
            changecompany(curExt())
            {
                select WorkflowWorkItemQueue_1 where WorkflowWorkItemQueue_1.Name == queueName;
                if(WorkflowWorkItemQueue_1.FOCECaseActionOnCE == NoYes::Yes && !caseDetailBase.CeCaseId)
                { 
                    
                        //send case detil to CE and update the casedetail form action on field value to CE
                        FOCEOutboundIntegration FOCEOutboundIntegration = new FOCEOutboundIntegration();
                        FOCEOutboundIntegration.assignjsonValues(caseDetailBase,"In process");
                        // update action on field value to CE
                        ttsbegin;
                        select forUpdate  caseDetailBaseupd where caseDetailBaseupd.RecId == _context.parmRecId();
                        if(caseDetailBaseupd)
                        {
                            caseDetailBaseupd.ActionOn = ActionOn::CE;                           
                            caseDetailBaseupd.update();
                        }
                        ttscommit;  
                    
                }
            }
        }

        if (!queueName)
        {
            select RecId, DefaultQueue from queueExpressionDefinition
                where queueExpressionDefinition.WorkitemType == workflowDocument
                    && queueExpressionDefinition.DefaultQueue != 0;

            if (queueExpressionDefinition.RecId)
            {
                queueName = WorkflowWorkItemQueue::find(queueExpressionDefinition.DefaultQueue).Name;
            }
        }
     

        return queueName;
    }
    }

Hi Girish,

Can you please tell me when WorkflowWorkItemQueueCustomProvider willl get triggered, i have followed the above steps but still it is not getting triggered,

Actually this development is a case sync integration development, so whenever a case is created in F&O and submit workflow then the earlier developer triggering the api to send this to CE in WorkflowWorkItemQueueCustomProvider class but this class itself is not calling after i'm submitting the workflow.

Basically in the above code in line number 52 they are calling api to tirigger outbound to CE but this class and resolve itself is not triggering after workflow submission.

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