No check number assigned to the payment line after finish generate payment in vendor payment journal

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Posted on by lillianli

88 User Group Leader

No check number assigned to payment line after click generate payment in the vendor payment journal
Hi All,

I'm testing the check payment in D365, because in China we are seldom to use checks as payment method. Appreciate to take your time, could you help me to check if I have missed any setting that makes my payment journal couldn't have a check number.

1. Related Setting.I have set up the check layout and create blank checks on the bank account. Also, enable the check parameter and set a checks payment method.

8284.check-layout.png 8358.blank-check.png 8524.payment-method.png

2. Operations. I create a payment journal and move the payment proposal record to the journal. Then I generate payment for the journal line, specify the payment parameter and check parameter.

2772.payment-journal-line_2D00_before.png 0211.payment-by-check.png
3. Issue. Nothing update for the check number and payment status.

7563.payment-journal-line_2D00_after.png

plz help me to point out my problem, I've struggled in this problem.

Lillian

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lillianli 88 User Group Leader on at

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Found the key point...

It's caused by Export format. I haven't settup the Export format at the beginning while I define the format in the Generate payments table via View details button in the payment journal. Those two should be the identical setting.

Hope it can solve your problem.

lillian

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tonylee1023 10 on at

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Hi Li,

I am wondering about how did you reverse it out the posted payment journal? We tried to reverse transaction but system will allow it because its part of the subledger of bank and the only solution we can think of is to create another purchase order and invert the amount to reverse it out.

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Junaid Idrees 2 on at

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Hi tonylee1023,

Can you please create a new thread to let community help you, you replied on a old post and that is already verified.

But just to answer your question, we cannot reverse check payment from AP module but from cash and bank management > Payment reversal > Check > Select the check and click on Payment reversal button.

Good Luck.

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JASEEM BBC 92 on at

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Thank you so much. same issue faced and solved

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