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Customer experience | Sales, Customer Insights,...
Suggested Answer

Fetch all records of an entity who's business process flow is in 'Finished' state

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Posted on by 107

Can I add a filter on the view for an entity and fetch a list of all records for which the business process flow is in 'Finished' state?

pastedimage1581920679984v1.png

I have the same question (0)
  • mobeenmohsin Profile Picture
    on at

    Hi Shweta,

    You can try to use Advanced Find and select related business processes and add multiple conditions to see the records, Advanced find is very powerful search which gives you ability to use them in multiple scenarios, we can add conditions on related entities and also you can look for process stage or similar column in specific entity using advanced find in Dynamics CRM. Please find more details using below:

    https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/save-advanced-find-search 

    Best Regards,

    Mobeen Mohsin

  • Suggested answer
    meelamri Profile Picture
    13,218 User Group Leader on at

    Hello, 

    Please check the fetchXml below: 

      
        
          
            
            
          
        
      
    

  • Suggested answer
    Vipin J Profile Picture
    1,603 on at

    Hi,

    In Advanced find, 

    1) Select your entity - where the Sales Stage is listed.

    2) Select the respective business process flow and check with condition for Sales Stage is equal to appropriate sales stage that you are interested in.

    pastedimage1581955814109v1.png

    Read : https://vjcity.blogspot.com/

  • Suggested answer
    Vin.k.S Profile Picture
    95 on at

    Since CRM 2016 the Business Process Flow is queryable over advance find.as Entity. Just look at the attached image

    You will find phonecall (or wherever BPF is created) in the related Entity section, just select it and add the below condition

    StatusReason = "Finished"

    Screenshot-2021_2D00_02_2D00_25-213442.jpg

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