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Supply chain | Supply Chain Management, Commerce
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Unable to recall order in offline mode in d365.

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Posted on by 92

I'm unable to recall order in offline mode in d365.

It says operation not supported in offline mode.

  • Suggested answer
    Oksana Kovaliova Profile Picture
    3,597 on at
    RE: Unable to recall order in offline mode in d365.

    Hi,

    Recall order is real-time operation, that requires connection to HQ (back office).

    When POS is offline, it means it does not have working network connections - and it works 'completely isolated' => Recall order does not make sense in such scenario.

  • Suggested answer
    ram shenkar Profile Picture
    515 on at
    RE: Unable to recall order in offline mode in d365.

    The recall order is not supported in offline mode.

    docs.microsoft.com/.../pos-operations

    515 Recall order This operation lets the user search for and recall customer orders and sales quotations. Supported in Offline - No

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