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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Invoice Number formatt...
Small and medium business | Business Central, N...
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Invoice Number formatting glitch Dynamics NAV

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Posted on by Micheleish 105
Client states that although numbers are auto assigned, sometimes anomalies occur with the posted sales invoice numbers.  The invoice is usually in a certain number series 6 digits.  It is set up for no manual numbers allowed.  In fact the user cannot even see that field when creating a sales invoice or posting a sales order.  Does anyone know what could be the cause of such a glitch?  Thank you,
 
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Dynamics 365 Business Central
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  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 89,835 Super User 2025 Season 2 on at
    Invoice Number formatting glitch Dynamics NAV
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 89,835 Super User 2025 Season 2 on at
    Invoice Number formatting glitch Dynamics NAV
    It looks like someone selected a different No. Series. If it wasn't changed on the document, is it possible that the value in the Sales & Receivables setup was changed? And then changed back? Another possibility is through external system integration, or the developer inserts it from the code themselves.
    PS: 
    Dynamics 365 Business Central: Manual number for Posted Sales invoice and Posted Purchase invoice (Use the same number in Sales Order and Posted Sales Invoice?)
    Dynamics 365 Business Central: Empty Posted Sales Invoice with only one comment “Document created to avoid gap in No. Series”? Why?
     
     
    Hope this can give you some hints as well.
    Thanks.
    ZHU
  • Suggested answer
    Valentin Castravet Profile Picture
    Valentin Castravet 28,359 Super User 2025 Season 2 on at
    Invoice Number formatting glitch Dynamics NAV
    How do you create posted sales invoices, from a sales order or from a sales invoice? Subsequently, what number series do you have setup in the Sales & Receivables setup for sales invoices and posted sales invoices? Perhaps if you create a posted invoice from a sales order as opposed to a sales invoice the posted number will be different.
     

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