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Customer experience | Sales, Customer Insights,...
Answered

Email preview text and AB test options in new release? Can't find.

Posted on by 165

Hello community,

I am unable to find the email preview text and AB testing options with the new release - can someone point me in the right direction please? 

Previous:

pastedimage1605610720566v3.png

Now:

pastedimage1605610778693v4.png

There appears to be no option to add preview text.

Any help would be greatly appreciated. 

Thank you,

Graham

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Email preview text and AB test options in new release? Can't find.

    Hi Graham,

    If you solved the problem, please mark your answer as verified to close the thread, thanks.

    Regards,

    Clofly

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Email preview text and AB test options in new release? Can't find.

    Hi Graham,

    It is very glad that you marketing application is working as expected. :D

    Regards,

    Clofly

  • Suggested answer
    Graham McAdam Profile Picture
    Graham McAdam 165 on at
    RE: Email preview text and AB test options in new release? Can't find.

    Hello Clofly,

    Thanks for answering. It appears I was looking at template designer rather than email designer! ‍♂️

    Kind regards,

    Graham

  • Verified answer
    cloflyMao Profile Picture
    cloflyMao 25,198 on at
    RE: Email preview text and AB test options in new release? Can't find.

    Hi Graham,

    It seems that there are some noticeable changes to the now form, such as Legal designation and Content type fields were merged with fields of Design tab;

    Please open Designer form of Marketing Email in form editor to check whether the Preview Text field could be added to the form manually.(Because it is an existing field of Marketing Email entity.)

    pastedimage1605665780722v1.png

    As for the AB testing options, it should be available in Designer > Design tab by default, try to create a new main form to Marketing Email to test if the option would appear again, if it couldn't be found in any tabs.

    Regards,

    Clofly

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