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ReportHello All,
We have recently upgraded all of our users to Office 2016 (64 Bit Version) with CRM 2011 UR16 on Premise. We use the Outlook client for all of our CRM needs.
Lately we are running into an issue where whenever a user is trying to do a normal task, open an opportunity, create a new contact, etc... they are constantly prompted for their user name and password.
This never happened when we were using Office 2013.
We have tried all the recommended solutions of:
- Adding the CRM URL to trusted sites
- Making sure NTLM is the first provider for negotiating
- Ensuring Kerberos is activated
- Cleared any stored credentials out of cache
- There is no proxy
- There is no clear IE history when exiting
- Have automatic login with current credentials
We are at a loss. Any help would be appreciated.
Our environment again is CRM 2011 on Prem UR16, AD FS 2.0, and using Office 2016 (64 bit)
Thanks
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