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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Can I create a custome...
Customer experience | Sales, Customer Insights,...
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Can I create a customer journey for new leads from LinkedIn lead gen forms integrated with Dynamics Marketing?

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Posted on by PatrickLeckie 20

Hi, I have LinkedIn lead gen forms set up and they are pulling into Dynamics Marketing in the LinkedIn section. If I want to send automated emails to those leads who fill in those lead gen forms, can I use Customer Journeys for that and if so, how?

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    sbtron Profile Picture
    sbtron on at
    RE: Can I create a customer journey for new leads from LinkedIn lead gen forms integrated with Dynamics Marketing?

    You should be able to create a segment based on linkedin form submissions.

    The query should check the Lead's properties for linkedIn form submission and then traverse back to contact as per (docs.microsoft.com/.../segments-profile

    Something like this ->

    pastedimage1604949695070v2.png

    You can then you the segment to start your customer journey.

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