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Session Id :
Microsoft Dynamics GP (Archived)

Attached Customer Notes

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Where are the customer notes located and can I export these?

TY

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  • Bill Campbell Profile Picture
    12 on at
    RE: Attached Customer Notes

    Customer notes can be held in different places, depending on where you entered them - are you looking for the notes off the customer maintenance page?

  • Community Member Profile Picture
    on at
    RE: Attached Customer Notes

    Hi,

    Can you please provide more details in order to assist?

  • Suggested answer
    L Vail Profile Picture
    65,271 on at
    RE: Attached Customer Notes

    Hi Ty,

    The customer notes that you enter in the 'Notes' button on the customer card are stored in the SY03900 table. You can include this table and the text field in a custom SmartList and easily export it to Excel. You can hook up to the database using Excel and auto-refresh it, or include it in an SSRS report.

    Kind regards,

    Leslie

  • Community Member Profile Picture
    on at
    RE: Attached Customer Notes

    Can a query be run thru SQL that can be exported to Excel?

  • Suggested answer
    Community Member Profile Picture
    on at
    RE: Attached Customer Notes

    Why are you looking for a SQL query, when there is an option to directly add the table using Smartlist? Smartlist has got the inbuilt export to excel option. 

    If you are looking for a SQL query to export to data to excel.  It can also be done using the SQL query.

  • Community Member Profile Picture
    on at
    RE: Attached Customer Notes

    I di not have Smart List Builder

  • Verified answer
    L Vail Profile Picture
    65,271 on at
    RE: Attached Customer Notes

    Hi,

    You can use the query below to create a view and attach it to Excel, or just connect directly to the SQL database from within EXCEL and create an Excel Refreshable report. I took the existing Customer view and just added the Record Notes master table to it.

    SELECT RTRIM(RM00101.CUSTNMBR) AS CustomerNumber

    , RTRIM(RM00101.CUSTNAME) AS CustomerName

    , SY03900.TXTFIELD AS RecordNote

    , RTRIM(RM00101.CUSTCLAS) AS CustomerClass

    , RTRIM(RM00101.CPRCSTNM) AS CPRCSTNM

    , RTRIM(RM00101.CNTCPRSN) AS ContactPerson

    , RTRIM(RM00101.STMTNAME) AS StatementName

    , RTRIM(RM00101.SHRTNAME) AS ShortName

    , RTRIM(RM00101.ADRSCODE) AS AddressCode

    , RTRIM(RM00101.UPSZONE) AS UPS_Zone

    , RTRIM(RM00101.SHIPMTHD) AS ShipMethod

    , RTRIM(RM00101.TAXSCHID) AS TaxScheduleID

    , RTRIM(RM00101.ADDRESS1) AS ADDRESS1

    , RTRIM(RM00101.ADDRESS2) AS ADDRESS2

    , RTRIM(RM00101.ADDRESS3) AS ADDRESS3

    , RTRIM(RM00101.COUNTRY) AS COUNTRY

    , RTRIM(RM00101.CITY) AS CITY

    , RTRIM(RM00101.STATE) AS STATE

    , RTRIM(RM00101.ZIP) AS ZIP

    , RM00101.PHONE1

    , RM00101.PHONE2

    , RM00101.FAX

    , RTRIM(RM00101.PRBTADCD) AS PRBTADCD

    , RTRIM(RM00101.PRSTADCD) AS PRSTADCD

    , RTRIM(RM00101.STADDRCD) AS STADDRCD

    , RTRIM(RM00101.SLPRSNID) AS SLPRSNID

    , RTRIM(RM00101.CHEKBKID) AS CHEKBKID

    , RTRIM(RM00101.PYMTRMID) AS PYMTRMID

    , RM00101.CRLMTTYP

    , RM00101.CRLMTAMT

    , RM00101.CRLMTPER

    , RM00101.CRLMTPAM

    , RTRIM(RM00101.CURNCYID) AS CURNCYID

    , RTRIM(RM00101.RATETPID) AS RATETPID

    , RM00101.CUSTDISC

    , RTRIM(RM00101.PRCLEVEL) AS PRCLEVEL

    , RM00101.MINPYTYP

    , RM00101.MINPYDLR

    , RM00101.MINPYPCT

    , RM00101.FNCHATYP

    , RM00101.FNCHPCNT

    , RM00101.FINCHDLR

    , RM00101.MXWOFTYP

    , RM00101.MXWROFAM

    , RTRIM(RM00101.COMMENT1) AS COMMENT1

    , RTRIM(RM00101.COMMENT2) AS COMMENT2

    , RTRIM(RM00101.USERDEF1) AS USERDEF1

    , RTRIM(RM00101.USERDEF2) AS USERDEF2

    , RTRIM(RM00101.TAXEXMT1) AS TAXEXMT1

    , RTRIM(RM00101.TAXEXMT2) AS TAXEXMT2

    , RTRIM(RM00101.TXRGNNUM) AS TXRGNNUM

    , RM00101.BALNCTYP

    , RM00101.STMTCYCL

    , RTRIM(RM00101.BANKNAME) AS BANKNAME

    , RTRIM(RM00101.BNKBRNCH) AS BNKBRNCH

    , RTRIM(RM00101.SALSTERR) AS SALSTERR

    , RM00101.DEFCACTY

    , RM00101.RMCSHACC

    , RM00101.RMARACC

    , RM00101.RMSLSACC

    , RM00101.RMIVACC

    , RM00101.RMCOSACC

    , RM00101.RMTAKACC

    , RM00101.RMAVACC

    , RM00101.RMFCGACC

    , RM00101.RMWRACC

    , RM00101.FRSTINDT

    , RM00101.INACTIVE

    , RM00101.HOLD

    , RTRIM(RM00101.CRCARDID) AS CRCARDID

    , RM00101.CCRDXPDT

    , RM00101.KPDSTHST

    , RM00101.KPCALHST

    , RM00101.KPERHIST

    , RM00101.KPTRXHST

    , RM00101.NOTEINDX

    , RM00101.CREATDDT

    , RM00101.MODIFDT

    , RM00103.TNSFCLIF

    , RM00103.NONSFLIF

    , RM00103.CUSTBLNC

    , RM00103.AGPERAMT_1

    , RM00103.AGPERAMT_2

    , RM00103.AGPERAMT_3

    , RM00103.AGPERAMT_4

    , RM00103.AGPERAMT_5

    , RM00103.AGPERAMT_6

    , RM00103.AGPERAMT_7

    , RM00103.LASTAGED

    , RM00103.LSTNSFCD

    , RM00103.LPYMTAMT

    , RM00103.LASTPYDT

    , RM00103.LSTTRXDT

    , RM00103.LSTTRXAM

    , RM00103.LSTFCHAM

    , RM00103.UPFCHYTD

    , RM00103.AVDTPLYR

    , RM00103.AVDTPLIF

    , RM00103.AVGDTPYR

    , RM00103.NUMADTPL

    , RM00103.NUMADTPY

    , RM00103.NUMADTPR

    , RM00103.TDTKNYTD

    , RM00103.TDTKNLYR

    , RM00103.TDTKNLTD

    , RM00103.TDISAYTD

    , RM00103.RETAINAG

    , RM00103.TNSFCYTD

    , RM00103.NONSFYTD

    , RM00103.UNPSTDSA

    , RM00103.UNPSTDCA

    , RM00103.UNPSTOSA

    , RM00103.UNPSTOCA

    , RM00103.NCSCHPMT

    , RM00103.TTLSLYTD

    , RM00103.TTLSLLTD

    , RM00103.TTLSLLYR

    , RM00103.TCOSTYTD

    , RM00103.TCOSTLTD

    , RM00103.TCOSTLYR

    , RM00103.TCSHRYTD

    , RM00103.TCSHRLTD

    , RM00103.TCSHRLYR

    , RM00103.TFNCHYTD

    , RM00103.TFNCHLTD

    , RM00103.TFNCHLYR

    , RM00103.FNCHCYTD

    , RM00103.FNCHLYRC

    , RM00103.TBDDTYTD

    , RM00103.TBDDTLYR

    , RM00103.TBDDTLTD

    , RM00103.TWVFCYTD

    , RM00103.TWVFCLTD

    , RM00103.TWVFCLYR

    , RM00103.TWROFYTD

    , RM00103.TWROFLTD

    , RM00103.TWROFLYR

    , RM00103.TTLINYTD

    , RM00103.TTLINLTD

    , RM00103.TTLINLYR

    , RM00103.TTLFCYTD

    , RM00103.TTLFCLTD

    , RM00103.TTLFCLYR

    , RM00103.WROFSLIF

    , RM00103.WROFSLYR

    , RM00103.WROFSYTD

    , RM00103.HIBALLYR

    , RM00103.HIBALYTD

    , RM00103.HIBALLTD

    , RM00103.LASTSTDT

    , RM00103.LSTSTAMT

    , RM00103.DEPRECV

    , RM00103.ONORDAMT

    , RM00101.Revalue_Customer

    , RM00101.Post_Results_To

    , RTRIM(RM00101.FINCHID) AS FINCHID

    , RTRIM(RM00101.GOVCRPID) AS GOVCRPID

    , RTRIM(RM00101.GOVINDID) AS GOVINDID

    , RM00101.DISGRPER

    , RTRIM(RM00101.DOCFMTID) AS DOCFMTID

    , RM00101.DUEGRPER

    , RM00101.PHONE3

    , RM00103.TTLRTLTD

    , RM00103.TTLRTLYR

    , RM00103.TTLRTYTD

    , RM00101.RMSORACC

    , RM00101.Send_Email_Statements

    , RM00101.ORDERFULFILLDEFAULT

    , RM00101.CUSTPRIORITY

    , RM00101.SHIPCOMPLETE

    FROM RM00101 WITH (NOLOCK)

    INNER JOIN RM00103 WITH (NOLOCK) ON RM00101.CUSTNMBR = RM00103.CUSTNMBR

    LEFT OUTER JOIN SY03900 ON RM00101.NOTEINDX = SY03900.NOTEINDX

    Kind regards,

    Leslie

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