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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Automatically test , e...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Automatically test , enable and approve mailboxes

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Posted on by SH-06100756-0 12
Is there any way to automatically test&enable and approve mailboxes using Power automate or other tools when new users are added to the environment?
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Microsoft Dynamics CRM
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  • Suggested answer
    Tom_Gioielli Profile Picture
    Tom_Gioielli 3,078 Super User 2026 Season 1 on at
     
    Here is a prior thread that discusses some options for accomplishing this.
  • Suggested answer
    ManoVerse Profile Picture
    ManoVerse 760 Super User 2026 Season 1 on at
    Follow the steps if you like to do it by Power Automate: 
    1) First flow :
    • Run on user  record creation ,
    • collect the mailbox and check if email address is approved or not
    • Run the child flow by passing mailbox id.
    2) Second flow as child flow :
    take the input for mailbox and update the mailbox as 
     
     
    Make sure your connection user must be authorize to approve the mailbox.
  • SH-06100756-0 Profile Picture
    SH-06100756-0 12 on at
    Hello and thank you. 
    However in both the links and in the suggested Power Automate setup in this thread, it's suggested to set the field Email Address O365 Admin Approval Status to Yes. I have done tried this several times now and it does not want to update the field for me. I'm running the flow as a serviceuser, and if I click on Approve inside Dynamics 365, I'm able to Approve the mailbox signed in with the same user. Any suggestions? 

     
     

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