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Posting profile setup

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I have created a new posting profile for customers whom I do not want to include in my collection process. (The collection setup is managed through customer groups, setup on the accounts receivable posting profile)

I now have two AR posting profiles:

- General

- No collection process

I have removed the General posting profile from Accounts receivable > Ledger and sales tax > General > Posting profile

This field is empty due to the fact that i have two posting profiles which must be active.

When posting a free text invoice i receive the error message: The transactions on voucher do not balance as per XX-XX-XXXX. (Accounting currency: - 1.750,00 - Reporting currency: -1.750,00).

When i re-activate my standard posting profile on the posting profile parameter: Accounts receivable > Ledger and sales tax > General > Posting profile i am able to post invoice. When i change the posting profile parameter to my new posting profile (deactivated collection letters) i get the same error: The transactions on voucher do not balance as per XX-XX-XXXX. (Accounting currency: - 1.750,00 - Reporting currency: -1.750,00).

Have i missed a setup somewhere?

Thanks

Kasper

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André Arnaud de Cal... 301,130 Super User 2025 Season 2 on at

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Hi Kasper,

The posting profile also has references to ledger accounts for posting e.g. the Summary account. Did you setup the ledger integration on the new posting profile?

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Hi Andre

Thank you for the feedback.

I have just added two of the user groups from the posting profile 'General' to my new posting profile 'No collection process'.

All my summary accounts used for the posting profiles are setup in the Main Accouts table. They are setup in an equal manner for all customer groups.

Best

Kasper

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Ludwig Reinhard Microsoft Employee on at

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Hi Kasper,

If there is no default posting profile specified in the AR parameters then you have to manually select this e.g. in your FTI header or your sales order header before you can post the transaction.

Best regards,

Ludwig

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Junaid Idrees on at

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Hi Kasper,

What is the need to create 02 posting profiles if you are already managing "collection letter sequence" by customer group? In General posting profile just link "Collection letter sequence" on customer group which you want to use in collection process. Is it not fulfilling your requirement?

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Community Member on at

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Hi Ludwig

Thank you for the answer. Now i can connect my FTI to specific posting profiles.

Do you recommend setting up recurring invoices to make it easier for users to generate FTI's (which must be setup to other posting profiles than 'generel')?

Best

Kasper

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Community Member on at

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Hi Junaid

We have specific customer groups which must not be part of the collection process

My take is to setup these specific customer groups to be connected to a posting profile with collection letters deactivated in the table restrictions.

It is of course possible to select the customer groups which are intended for the collection letter proces when generating the collection letters. But i want to make sure that specific customer groups do not get collections letters generated by mistakes by users.

Best

Kasper

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MauricioSaldana on at

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Hi Kasper,

I think you can achieve what you want to do with a single posting profile. If you do a setup based on customer groups and for the group/s that you don't want to generate collection letter you simply don't inform the sequence the system won't create any.

See below images with an example

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Junaid Idrees on at

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Hi Kasper NE,

I suggest you to keep the things simple. You can create a super user security role and restrict the access on customer posting profile screen to limited finance users and let only super user manage this. I believe this is manageable by keeping one posting profile and maintain collection letter sequence by customer group. I believe Mauricio is suggesting your the same. Please think about it.

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Hi Mauricio

Thank you for your answer.

I think we wil use the strategy to setup predefined customer groups on our generation of collection letters and hereby avoid, collection letters to be generated on the wrong customer groups.

Best Kasper

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Community Member on at

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Hi Junaid

Thank you for the answer.

I will start with the more minimalistic setup as suggested from mauricio.

I will keep in mind the options for making limits by the security configuation.

Best

Kasper

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