authenticating a domain to support pre-filled forms

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Posted on by amxjec

If I understood the documentation (https://docs.microsoft.com/en-us/dynamics365/marketing/mkt-settings-authenticate-domains) correctly, if I want to use a form on our website (i.e. services.example.com), I need to create a TXT record for services.example.com. However, if services.example.com is an already existing CNAME (used for CDN), is there another option to overcome the CNAME limitation (A CNAME record cannot co-exist with another record for the same name)?

Please advise. Thank you.

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cloflyMao 25,198 on at

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RE: authenticating a domain to support pre-filled forms

Hi amxjec,

I have added TXT and CNAME records generated by Dynamics 365 for Marketing to DNS settings of my domain registrar, and another CNAME record had been already added(test.clofly.com).

After I added my root domain in Cloudflare, the TXT record from D365M will be automatically synced to CF settings.

Regards,

Clofly