Skip to main content

Notifications

Customer Insights - Journeys forum

Who opened the email??

(0) ShareShare
ReportReport
Posted on by 452

Where do I go to get a list of whom has opened the email.

And to extract a list of bounced emails?

So far all I know is if I click on the insights I can see how many were delivered and how many bounced etc.

But where do I go to get the details?

Thanks in advance

Categories:
  • RE: Who opened the email??

    Yes I have dont this.

    Do you know where this info is stored?

    Is there a diagram available?

  • megcda Profile Picture
    megcda 2,192 on at
    RE: Who opened the email??

    Hi,

    If you setup Power BI integration, you would be able to get this information.

    Thanks,

    Megan

  • RE: Who opened the email??

    Is there a way to export this list?

  • Verified answer
    Abhinav Sunku Profile Picture
    Abhinav Sunku 350 on at
    RE: Who opened the email??

    Hello,

    Thank you for your Question

    We can get the list of people opened, from the Marketing Email insights->Interaction tab-> Opened Emails Grid.

    and We can find the list of the Bounced emails from the Marketing Email insights->Interaction tab->Hard bounced emails Grid

    Best Regards

    Abhinav

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

November Spotlight Star - Khushbu Rajvi

Congratulations to a top community star!

Forum Structure Changes Coming on 11/8!

In our never-ending quest to help the Dynamics 365 Community members get answers faster …

Dynamics 365 Community Platform update – Oct 28

Welcome to the next edition of the Community Platform Update. This is a status …

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 291,996 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 230,853 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans