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Dynamics 365 CommunityForums Customer Insights - Journeys forum Who opened the email??

Customer Insights - Journeys forum

Who opened the email??

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Posted on by FallingThroughTheCr...

452

Where do I go to get a list of whom has opened the email.

And to extract a list of bounced emails?

So far all I know is if I click on the insights I can see how many were delivered and how many bounced etc.

But where do I go to get the details?

Thanks in advance

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Abhinav Sunku 350 on at

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Hello,

Thank you for your Question

We can get the list of people opened, from the Marketing Email insights->Interaction tab-> Opened Emails Grid.

and We can find the list of the Bounced emails from the Marketing Email insights->Interaction tab->Hard bounced emails Grid

Best Regards

Abhinav

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FallingThroughTheCr... 452 on at

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Is there a way to export this list?

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megcda 2,192 on at

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Hi,

If you setup Power BI integration, you would be able to get this information.

Thanks,

Megan

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FallingThroughTheCr... 452 on at

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Yes I have dont this.

Do you know where this info is stored?

Is there a diagram available?

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