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Sales order with prepayment gives Missing VAT posting group error when creating sales line

Posted on by 97
I am creating a sales order.  when I enter a percentage in prepayment the system gives me error that VAT posting setup for the combination of VAT business posting group and VAT product posting group '' (blank) does not exist.  and the item description is blank.

VAT product posting group for the for the selected item does exist. 

If I change the prepayment % to 0, then the error disappears and correct item description appears in the description column.

Is this a Bug or am i missing something?
 
  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 73,035 Super User 2024 Season 2 on at
    Sales order with prepayment gives Missing VAT posting group error when creating sales line
    Hi, I just tested it and didn't encounter this problem. I think the problem is caused by settings or customization.
     
    Please double-check whether the combination of posting groups on your order already exists in the settings.
     
    Hope this helps
    Thanks.
    ZHU

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