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Microsoft Dynamics CRM (Archived)

Unable to export from Advance find

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Microsoft Dynamics 2011 is

Unable to export to excel file from Advance find

It has been saying "Downloading from site , but never downloads"

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  • Suggested answer
    PatSau Profile Picture
    27 on at

    Hi Kofo,

    Have you tried to reset Internet explorer if that is the browser you are using?

  • Community Member Profile Picture
    on at

    yes i just did that problem still persists, maybe because the data is very much. could this also be ?

  • Verified answer
    Community Member Profile Picture
    on at

    Are you Online or On-Prem? It could be large data set that might be taking a while to export. See if the problem persist with exporting just 5-10 records.

  • Verified answer
    a33ik Profile Picture
    84,331 Most Valuable Professional on at

    Hello,

    I believe that something happens on serverside. I suggest to turn on trace - support.microsoft.com/.../907490 restart IIS and try to download file one more time. Log should contain explanation what happened. I'm pretty sure that issue is related to Timeouts. This article can help with timeout issue - blogs.msdn.microsoft.com/.../microsoft-dynamics-crm-timeout-settings

  • Community Member Profile Picture
    on at

    On- Prem, even with very little data like 5 records, it still occurs

  • Suggested answer
    PatSau Profile Picture
    27 on at

    I have had something similar to this but not exactly the same. What I did is uninstalled Internet Explorer from the problem machine and then installed it again through update. If you follow the below guide it should help you.

    windows.microsoft.com/.../how-do-i-install-or-uninstall-internet-explorer-9

  • Community Member Profile Picture
    on at

    Thanks I did as you said and its now resolved

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