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Dynamics 365 Community / Forums / Microsoft Dynamics RMS (Archived) / Dynamics Online Paymen...
Microsoft Dynamics RMS (Archived)

Dynamics Online Payment Processing

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Posted on by Community Member Microsoft Employee

Does anyone have a support or development contact that they are willing to share for Dynamics Online Payment Processing?

A month ago we opened an RMS support ticket and found that they did not know anything about this product or that is was available for RMS.  They have done their best to get up to speed, but right now I think I know more about the product.

We have a ongoing issue that cc transactions at the POS go thru without error but are never seen at the processor.  Any information would be helpful.

Thanks'

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics Online Payment Processing

    Are you referring to the online payment connector? If so I recommend that you open a service request and somebody would be happy to provide you and your customer with detailed instructions and video created by Microsoft to assist with the process. And no that wasn't a joke.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics Online Payment Processing

    I have been trying for a week to setup one of my customers using OLPP and after getting no correct answers and having been told by MS Partner Re-seller (888-477-7989) that there is no one to help with OLPP issues are looking for a different solution. What a Joke!

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamics Online Payment Processing

    Contact your processor and make sure you have all the merchant profile numbers correct.  More than likely you have the MID entered incorrectly or the Vnumber (Tsys/prefered)

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