Outlook Client for CRM 2013 - On-Premise: How to login with UPN

(0) Share

Report

Posted on by Matt Jereb

590

Hi All,

Microsoft is using Microsoft Live email account to authenticate to MS Dynamics CRM - Online. I would like to have a similar feature for On-Premise edition. I have Dynamics CRM 2013 with IFD deployment and works well using browser to authenticate with email account (UPN).

When I try to enter UPN (user@domain.com) credentials to Outlook Client for CRM I receive the following error:

Error connecting to URL: https://external.crmurl.com/XRMServices/2011/Discovery.svc Exception: System.ComponentModel.Win32Exception (0x80004005): No credentials are available in the security package

Works fine with a DOMAIN\username format.

Best Regards,
Matt

*This post is locked for comments

I have the same question (0)

All responses (1)

Answers (0)

AFTAB HUSSAIN on at

Like (0)

Report

hello Matt,

The issue is related to Kerberos authentication in a Security Token Service and SPN's. Need further investigate on this.

Please provide more information on the issue if you have. I would suggest you the best way to move further would be opening a ticket with MS Support.

Thank You !

Was this reply helpful? Yes No