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Microsoft Dynamics CRM (Archived)

How to use Queues I'm a member of on Dashboard

Posted on by Microsoft Employee

Hi folks,

is there any chance to get the View Queue: I'm a member of the Dashboard in MS CRM? I just can use this View under Service -> Queue Item All Subfilter "Queues I'm a member of.

Thanks for your help.

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  • Verified answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: How to use Queues I'm a member of on Dashboard

    Hello Martin,

    Do you want to get the list of items inside queues you're member of (this is the previous screenshot) or list of queues you're member of? If the second is correct you can create view based on following query:

    AF1.png

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: How to use Queues I'm a member of on Dashboard

    Thanks Andrew, that works pretty awesome. But what I need is show me all Queue's where I am a member of. Is there a way to configure?

  • Suggested answer
    a33ik Profile Picture
    a33ik 84,323 Most Valuable Professional on at
    RE: How to use Queues I'm a member of on Dashboard

    Hello Martin,

    To make it work you will have to create a special view that will include that filter. You can use following filter as a starting point:

    7752.AF.png

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