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Microsoft Dynamics RMS (Archived)

Merchant Credit/Debit card receipts

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Posted on by 2,270

 Does anybody know how to suppress the printing of Merchant Credit/Debit card receipts in RMS v2?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Merchant Credit/Debit card receipts

    After you made the change did you close the store operations and then start it back up ?

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Merchant Credit/Debit card receipts

    Then there is something messed up with your installation, since a new install using the sample database works with those settings.

  • Simon Merritt Profile Picture
    Simon Merritt 2,270 on at
    Re: Re: Re: Re: Re: Re: Re: Re: Merchant Credit/Debit card receipts
    The flag is set to 1, and the Show CC Signature is set to false. It still prints 2 receipts.
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: Re: Re: Re: Re: Merchant Credit/Debit card receipts

    SO Manager - Database - Registers - Receipt Formats - select 40column receipt - Properties - Sales - Properties.

  • Simon Merritt Profile Picture
    Simon Merritt 2,270 on at
    Re: Re: Re: Re: Re: Re: Merchant Credit/Debit card receipts
    Where would I find this?
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: Re: Re: Merchant Credit/Debit card receipts

    The Show CC Signature flag controls whether the separate card receipt with signature line is printed.  If your register is configured to print a duplicate copy of each receipt, try changing your Receipt Count flag from 2 to 1.

  • Simon Merritt Profile Picture
    Simon Merritt 2,270 on at
    Re: Re: Re: Re: Merchant Credit/Debit card receipts
    I don't want to print the Merchant part of the receipt at all. At present 2 receipts are printed, one for the customer and one for the till. We don't need the one from the till to be printed.
  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Re: Re: Merchant Credit/Debit card receipts

    you could modify the receipt template and just remove the code that prints that part of the receipt, save and then import the new template into SO Manager.

  • Simon Merritt Profile Picture
    Simon Merritt 2,270 on at
    Re: Re: Merchant Credit/Debit card receipts

     That didn't make any difference the merchant receipt still printed.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Merchant Credit/Debit card receipts

    SO Manager - Database - Registers - Receipt Formats - select 40column receipt - Properties - Sales - Properties.

    Set the report definition flag "Show C.C. Signature" to False.

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