web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Microsoft Dynamics CRM (Archived)

Upgrading from Dynamics CRM (online) to 365? - Browser cache issue (for each user)

(0) ShareShare
ReportReport
Posted on by

Hi,

Just a friendly note to anyone who is considering the upgrade.

For the standard / web experience:

You need to clear each user's browser cache for the web experience, so regardless of the browser you are using (IE, Edge, Chrome, Firefox, ...)

For the new lightweight Dynamics 365 app for outlook:

You need to clear each user's Edge cache

For the legacy Dynamics client add-in for outlook:

You need to clear each user's IE cache

 

What happens if you don't? Any form will open up blank.


Regards

 

*This post is locked for comments

I have the same question (0)

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > 🔒一 Microsoft Dynamics CRM (Archived)

#1
SA-08121319-0 Profile Picture

SA-08121319-0 4

#1
Calum MacFarlane Profile Picture

Calum MacFarlane 4

#3
Alex Fun Wei Jie Profile Picture

Alex Fun Wei Jie 2

Last 30 days Overall leaderboard

Featured topics

Product updates

Dynamics 365 release plans