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Microsoft Dynamics GP (Archived)

GP 2015 SOP Historical Invoice Email Works but assigned MessageID in Sales/Customer won't change

Posted on by Microsoft Employee

I was able to get the SOP Historical Invoice to Email, and use the messageID written for for the email.  However, when I changed the messageID in the defined "Email Settings" for Sales, and also for the Customer, the messageID will NOT change.  I even deleted the original messageID, and GP keeps emailing the original email... the first one sent. 

Is there a GP email cache that needs clearing?

Or a flag that needs resetting in SQL when emailing?

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  • Verified answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: GP 2015 SOP Historical Invoice Email Works but assigned MessageID in Sales/Customer won't change

    I finally found an answer online, and it is in the GP forums as well.  This is a very disappointing lack of functionality for Dynamics GP.  There is an opportunity here to make this an indispensable function, but it misses the mark.

    www.encorebusiness.com/.../understanding-message-ids-dynamics-gp

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