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Hiding the Save option from the Duplicates Detected Pop Up in Dynamics CRM

Posted on by 1,017

Hi,

Is there any way to hide the Save button from the Duplicates Detected Pop Up that shows when we create a Duplicate Detection rule in Dynamics CRM?

If so, Please advise the step by by step to achieve that.

Thanks!

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  • Suggested answer
    gdas Profile Picture
    gdas 50,085 on at
    RE: Hiding the Save option from the Duplicates Detected Pop Up in Dynamics CRM

    Hi James,

    Unfortunately  you can not customize duplicate detection popup , its by design .

    You may implement  duplicate detection logic in a plugins and throw some exception when saving record with duplicate ,which might help you as an alternate way to restrict save duplicate entity record from the popup.

    Hope this helps.

  • Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Hiding the Save option from the Duplicates Detected Pop Up in Dynamics CRM

    I don't think that there is any supported way to do this.

    There are possibly unsupported ways since you are using CRM On-Premise, but have not come across any.

    Good luck with this functionality.

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