crm for outlook

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Posted on by omgcrm

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Hello Devs,

I have a Dynamic CRM Server 2013 On premise installed in one System and I have MSD for Outlook in another System. these both systems are connected by LAN.

My requirement:-

I need to Configure the MSD for outlook for that On premise from the local system. I get error when giving the Server URL.

i give Server URL in this format http://<Server name>:5555

i get this Error "There is a problem communicating with the Microsoft Dynamic CRM server. The Server might be Unavailable. try again later".

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Bruno Lucas 5,421 on at

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Check your discovery service

http://<Server name>/XrmServices/2011/Discovery.svc

Go into settings -> customization -> developer resources, and click on the discover URL. Then click to start a service

if that service is not returning anything you can try recycle IIS

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Jitendra Sahu 2 on at

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Hi,

This could be a proxy setting issue. Check your proxy settings and add your host in accepted host directory.

Please let me know if you find anything special.

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omgcrm 2,585 on at

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The Discovery Service is working Fine! i wonder if i have to IFD for CRM on premise and then Access it with Outlook..

Any Solution?

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omgcrm 2,585 on at

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Can you tell me or point to the Resources on how to do this? :)

Sorry i am still a Newbie :)

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Morne Wolfaardt on at

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Make sure you can access CRM on port 5555 and that the port is not blocked on the firewall. Also check that user you are logged in as has got access to CRM.

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omgcrm 2,585 on at

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Ofcourse CRM can be accessed on port 5555 and User has the right.

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Aileen Gusni 44,524 on at

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Hi OMGCRM..

This error:

"There is a problem communicating with the Microsoft Dynamic CRM server. The Server might be Unavailable. try again later".

First of all, make sure that your server address URL is correct, you should ensure with the deployment managers --> properties --> Web Adresses

There are many reasons and solutions

Basically there are 2 requirements (see number 1 and 2) that are required and recommended.

1. You implemented IFD in your onpremise

2. You didn't implement IFD it's okay, but you need to login to PC that run CRM for Outlook with the user that join domain not your own user, so let's say you are using username domainname/omgcrm

Then your PC login should use this joined domain account, not your private user for example omgcrm-pc.

3. This can be worked if you did not have both requirements, your CRM server didn't implement IFD and your Windows PC User is private user not the joined domain account.

For many users it can work and I tried before because the users don't want to use joined domain account.

missdynamicscrm.blogspot.com/.../CRMforOutlookconnectionwithoutjoiningdomain.html

And Hope this helps!

Thanks.

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