Hi all,
So I have some word templates in D365 online which were working last week, however on trying to run them today I get the error: "Error, an error has occurred." and the option to download the log file is greyed out.
I have checked and the associated account has a currency so it's no that issue.
If anyone knows if this is a known temporary bug or has a possible solution it's most appreciated.
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Fixed, something had changed in the XML Metadata on the word templates, I had to remove all the templates on the entity global and personal and then recreate them all again with a fresh word template taken from the entity, this time I limited my relationship choice to only those I needed, created the word template, uploaded it and it all works again now.
Thanks Tom, it is, but unfortunately, I have tried legacy form rendering already to no avail.
Graeme, Is that from a form? I have seen references before that suggest switching forms to/from "legacy" rendering.
Worth a try.
Good luck! Tom.
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