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A user reported that the quick view for the Case entity does not respect the column header filters. This is the UCI
Sample:
Go to Default View:
Enter a search term and see View Name change:
Add Column Filter and click Apply
Column shows filtered, but showing Results that are not part of the filter
I know that I am editing the "Quick Find Cases" view, because I changed a column to verify. Other things I have tried:
1) Adding a default filter (and removing same)
2) Making sure that the Find by.. columns were updated
3) Testing the filter on other columns to make sure this was not solely a problem with the one column
How do I either make this work or hide the filter?
Hi BrettL,
Thanks for your recogniction.
If there is any other suggestions about D365, we could also raise ideas to Microsoft here.
Best Regards,
Leo
Thanks for your help, Leo. I hope they could see why being able to do all the same steps as any other view that can be filtered, like select your filter criteria, would be confusing to end users.
Hi BrettL,
Good news, after talking with Microsoft engineers, it was by designed, but in the future Microsoft will update to allow users using filter in quick find view in UCI, not in Classics client.
Best Regards,
Leo
Hi partner,
I tried in my instances(I have two instances with different regions) and all the filterings in quick find view did not work in UCI.
I also tried it in classic client and the system showed an alert here.
I raised a ticket to Microsoft support Team and the ticket number is 119101722000028.
I will note your if there is any news immediately.
Hope it helps.
Best Regards,
Leo
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