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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Advanced find error wi...
Microsoft Dynamics CRM (Archived)

Advanced find error with IE 8 on Windows 7

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Posted on by UweK 85

Hello,

with IE 8 on Windows 7 the internet explorer window freeze if I choose values for a pickup field in the advanced find dialog. A colleague gets an unexpected crm error. With IE 8 on Windows XP everything works fine. I've tested several systems with different patch level (update rollup 1, 3 and 5). The same error occurs on all systems. Gets anyone the same error? Has anyone a solution?

Kind regards,

Uwe K.

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I have the same question (0)
  • UweK Profile Picture
    UweK 85 on at

    Addition:

    If I add a picklist value in an existing view the error doesn't occur.

    If I close the freezed window the standard warning message "Are you sure you want to navigate away from this page?" occurs.

  • bryceg Profile Picture
    bryceg 125 on at

    I'm experiencing the same problem.  This is on the RTM build of Windows 7.  We are on rollup 5 with CRM 4.0

  • Community Member Profile Picture
    Community Member on at

    I have the same error occurring.

    I am on Win 7, rollup 9 and IE8.

    The same thing happens in Outlook Client.

    When I hover the mouse over the field, the hover shows the value that I have selected.

    Has anyone solved this?  Is there a patch to fix it?

    I can not recreate the problem in XP Compatability Mode with IE6 - but I don't want to do that every time I need to use advanced find.

    thanks

    Hank 

     

  • Baris KANLICA Profile Picture
    Baris KANLICA User Group Leader on at
    Did you try compatability mode of ie8?
  • Community Member Profile Picture
    Community Member on at

    Hi Baris,

    Yes, I have tried including CRM in the Compatability View settings in IE8 and get the same result. 

    Have you been able to recreate the error?

    cheers

    Hank

  • Baris KANLICA Profile Picture
    Baris KANLICA User Group Leader on at

    Also I'm using Windows 7 and IE 8 with same rollup but I didn't get this error.

    What is the language and regional settings of your CRM and Windows 7?

  • UweK Profile Picture
    UweK 85 on at

    Hi Baris,

    the language and regional settings of all our CRM systems are german / Germany. The latest installed rollup is update rollup 9.

    On my current Windows 7 installation (german, 64bit) the IE8 crashes if I test the scenario. The system is fully patched.

    Kind regards,

    Uwe K.

  • David Sirbasku Profile Picture
    David Sirbasku 60 on at

    I am on a fresh Win 7, rollup 8, IE8 - Can't make advanced finds work with picklist fields; menu activex doesn't load first time, have to refresh to get main form menu; poor performance; IE crash when click Send on Email task in Web client; Would love to hear about updates

  • Community Member Profile Picture
    Community Member on at

    Hi Baris,

    We have not applied any language packs to CRM. Format settings are English (Australia).

    Win 7 Format is English (Australia) Region is Australia.

    cheers

    Hank 

     

  • Baris KANLICA Profile Picture
    Baris KANLICA User Group Leader on at

    Did you try the reset all IE8 settings. And did you add crm url to trusted sites.

    After those steps this problem didn't solve I will be open a bug case to CRM Team.

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